McDonald's

3.3
1221 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3310 Lavon Dr, Garland, TX
75040, United States

Hours

Reviews

3.3
1,221 reviews
5 stars
448
4 stars
201
3 stars
171
2 stars
77
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Numerous customers complained about slow service, especially during peak hours, with long wait times reported.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • MA
    Maximillian Aye
    Nov 9, 2025
    5.0
    They are really nice to uber and doordash drive they will give you free stuff
  • AO
    Al Ora
    Nov 6, 2025
    1.0
    I went in through the drive thru. A man took my order. It was a mobile order. Once I got to the window a nasty nasty nasty lady said “oh he wasn’t supposed to take your order” Asked for my order code. Then closed the window. (So I was okay cool she put me in the system. There’s about 10 cars behind me since the line was along.) Then opens the window back up and says. “I don’t see your order” And closes it again. Opens it back up and says “WHAT” Like ummmm?? “You have to get at the end of the line your order isn’t here.” So then I TOLD HER TO CANCEL IT! I’m not going in the 20 minute line again! She must have been on something for being so crazy! At 8am in the morning! Suddenly she can clearly see my order!!! She cancels my order and it still showed on the app 💀 What happened to “I have no order” Corporate needs to look into this location. Sounds like she is making excuses to cancel people order to not work. A nasty nasty nasty lady. How can you say there was no order. But you were able to cancel it 🤡 Here is the plot twist! She didn’t cancel! She pushed that I RECEIVED IT! 🤡 So now I got charged! And received nothing! If y’all don’t want somebody else, taking orders on the drive-through . THEN DON’T HAVE SOMEBODY ELSE TAKING ORDERS.!! How was that my issue ???
  • KL
    Kenny Lopez
    Nov 1, 2025
    5.0
    Caitlin was amazing! She went above and beyond to make sure everyone was having fun — even jumped in on the Trend 6-7 with us at our table! Super friendly, great energy, and just made the whole experience better. Definitely one of the best parts of our visit!
  • GO
    Garrett Oneal
    Oct 29, 2025
    5.0
    Best mcdonalds from dfw to waco Employees who act like service professionals unlike others. Plus birthday parties and large sitting area!
  • TT
    Taj D Tv
    Oct 18, 2025
    1.0
    Drive thru staff is extremely rude and disrespectful and in which I returned the favor. No need to have an attitude when someone pulls forward. If the customer says thank you have a nice day don’t slam the window as if kindness wasn’t just extended.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 3310 Lavon Dr, Garland, TX?

The McDonald's drive-thru is open 24 hours every day, from Monday to Sunday.

Can I order McDonald's food for delivery at this location?

Yes, delivery is available 24/7 at this McDonald’s location with options like curbside pickup, no-contact delivery, and same-day delivery.