McDonald's

3.4
761 reviews
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Business Details

190 Shiloh, Garland, TX
75044, United States
(972) 530-3430
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Shiloh, Garland, TX
75044, United States

Hours

Reviews

3.4
761 reviews
5 stars
284
4 stars
122
3 stars
118
2 stars
62
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, stale, or improperly prepared items.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported unprofessional behavior.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • SC
    Samuel Cerda
    Nov 15, 2025
    1.0
    Have been here twice and they have gotten my order wrong. Mind you I what I order wasn’t hard. I order the #9 plain…add Mac sauce. Sweet tea and make the meal large. No Mac sauce on any which they charge you…and they had put mustard and scrapped it off. The second time I order a Big Mac, no pickles add extra Mac sauce. They added extra pickles and no mac sauce. Mind you the screen where you order had my order correct. I guess people in there don’t know how to read. 🙄 worst place ever.
  • VP
    varun patel
    Nov 2, 2025
    1.0
    I pulled up to drive through on Oct 29th (Wednesday) around 6 pm and just wanted a order of fries and then I pulled up to the first window after ordering and since no one was there so I pulled up to second window and when I got there the guy helping the lady out gave me attitude and said “it would be easier for everyone if you paid at the first window” and walked away. I told the lady there was no one there to pay there so I rolled up to the second window. The worst experience and shade/attitude I have gotten at a McDonald. Train the staff better and teach em to never leave a window UNATTENDED. He walked away from the window and showed me attitude for not doing his job properly.
  • DB
    Denis Belobragin
    Oct 12, 2025
    5.0
    Good and fast service.
  • ST
    Sue Tawwater
    Oct 4, 2025
    5.0
    Great!!
  • GG
    Gremlin Gizmo
    Sep 7, 2025
    1.0
    Placed a mobile order to pick up, and had to go inside after waiting 25 mins in the mobile parking spot. Went inside to a filthy restaurant and employees chatting it up in the back. A man took my phone and said he couldn’t find my order. Maybe cleaning up and stopping the gossip will help with staying organized.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open every day from 5:00 AM to 11:00 PM, except Saturday when it operates 24 hours.

What are the delivery hours for McDonald's at 190 Shiloh, Garland, TX?

Delivery is available daily from 5:30 AM to 11:45 PM.