McDonald's

3.6
1443 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
119 E Buckingham, Garland, TX
75040, United States

Hours

Reviews

3.6
1,443 reviews
5 stars
587
4 stars
321
3 stars
205
2 stars
82
1 star
248

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicates a lack of professionalism and poor customer service, with many reviews mentioning rude staff and inadequate responses to complaints.

Food Quality

Several reviews highlighted problems with food quality, including cold items, undercooked fries, and foreign objects found in food.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and issues with the restroom.

Service Speed

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
  • BH
    B H
    Nov 15, 2025
    1.0
    Horribly unorganized ,rude, every time I visit several ppl are told to pull over & wait for the simplest orders Last time I waited 25 minutes for a simple breakfast Try the one on lavon You will NEVER have to wait or deal with incompetence
  • MM
    Melle
    Nov 6, 2025
    4.0
    Nice indoor playground 👌
  • CP
    Christine Paongo
    Oct 26, 2025
    5.0
    Filled my drink to the top ty McDonald's! Now go teach Utah McDonald's cause they hella jip me even when I complain to fill it to the rim...love yall!
  • ST
    sukunk tran
    Oct 20, 2025
    1.0
    I been here like every week but each week is getting worse first for today they give me the fries is still raw and even though I order a large fries, but it looked like a medium fries to me and they forgot about my drink I so kinda sad about that even though I very like McDonald’s but maybe now not anymore
  • PZ
    Patricia Zamudio
    Oct 17, 2025
    1.0
    This place gave me 6 hot and spicy mcchicken plain w only ketchup… who the hell orders this??? My son eats regular mcchicken PLAIN and they gave me this crap. Now I have to go somewhere else to buy a burger because I done left this location and it’s not close by!! What a waste of money!!!! Such an easy task and yet can’t even do it right. CHECK YOUR ORDERS! START CHECKING YOUR FOOD!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Garland, TX?

McDonald's in Garland, TX is open daily from 5:30 AM to 1:00 AM.

When is the drive-through open at this McDonald's location?

The drive-through is available daily from 5:30 AM to 1:00 AM at this location.