McDonald's

3.5
2278 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1404 W Walnut, Garland, TX
75042, United States

Hours

Reviews

3.5
2,278 reviews
5 stars
872
4 stars
413
3 stars
339
2 stars
182
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Customer Experience

Several customers highlighted positive interactions with specific staff members, but overall experiences were marred by inconsistent service.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness Concerns

Some customers noted cleanliness issues in the restaurant, particularly in restrooms and food preparation areas.
  • AG
    Anilece Garcia
    2 days ago
    1.0
    Me and my boyfriend drove up to the drive thru window and Tamika already had an attitude and asked us rudely DoorDash or mobile order. We proceeded to explain it was a pick up. Tamika then said with an attitude again DoorDash or mobile order. My boyfriend answered again. She then talked over me and asked for mobile code. My boyfriend then asked her to please not have an attitude with me. She then slammed the drive thru window and flicked us off and didnt take our order. The manager on duty handled my boyfriends complaint well and gave him the order. But whenever we got home the food was thrown in the bag and disorganized I am a consistent customer and I have never dealt with customer service so rude.
  • SS
    snoop kr (Snoopy)
    Nov 15, 2025
    5.0
    I always use drive thru and it was fast and easy.
  • GB
    geo bruh
    Oct 9, 2025
    3.0
    This is the second trip that they forget to give the monopoly stickers
  • MM
    mercedes mejia
    Oct 5, 2025
    1.0
    Customer service is good👏 food was cold (chicken nuggets). Part of my order was 40 piece chicken nuggets I get home and open one of the boxes to find two cold mcchicken patties 🤣.
  • KC
    Kim Cox
    Sep 28, 2025
    3.0
    Hardly eat McDonald's but since the big Mac meal was 8 bucks I said lets, plus I was hungry. I ask for no sauce. Got home and it was covered in sauce and fries were room temp and I just live like 3 minutes down the street and the coke was off. I was like dang it. I'm sure the managers are nice but it's McDonalds so I ate my fries and called it a day. Been probably 2 years since I has a bg Mac meal. I gotta start checking before I pull off.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1404 W Walnut, Garland, TX?

McDonald's at 1404 W Walnut in Garland, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery services including same day and no-contact delivery.