McDonald's

3.5
2288 reviews
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Business Details

1404 W Walnut, Garland, TX
75042, United States
(972) 272-6198
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1404 W Walnut, Garland, TX
75042, United States

Hours

Reviews

3.5
2,288 reviews
5 stars
881
4 stars
414
3 stars
339
2 stars
181
1 star
473

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to accommodate special requests.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and temperature of items.

Wait Times

Customers frequently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness.
  • MS
    Maria Sanchez
    Dec 22, 2025
    1.0
    Este lugar no lo recomiendo el cafe frio y le pido que no le ponga azucar y leche y ellos le ponen leche la comida fria todo bien mal el servicio pesimo los trabajadores no saven atender a la gente no ire mas
  • LH
    lupe hinkle
    Dec 9, 2025
    5.0
    Much better environment and customer service then McDonald's on Centennial. That place has employee issues.
  • EG
    Erika Gamez
    Dec 3, 2025
    1.0
    Bad service they make me park even for a coffee not on drive thru they complain if i ask for condiments they make bad faces even the manager 😒
  • IW
    Ivy on the Wall
    Dec 2, 2025
    4.0
    Everything was pretty much a normal McDonald’s trip, minus the sprite which could barely be called sparkling water. Check yalls sodas guys. It’s super frustrating to come to McDonald’s for that crispy sprite only to be drinking static instead.
  • AG
    Anilece Garcia
    Nov 22, 2025
    1.0
    Me and my boyfriend drove up to the drive thru window and Tamika already had an attitude and asked us rudely DoorDash or mobile order. We proceeded to explain it was a pick up. Tamika then said with an attitude again DoorDash or mobile order. My boyfriend answered again. She then talked over me and asked for mobile code. My boyfriend then asked her to please not have an attitude with me. She then slammed the drive thru window and flicked us off and didnt take our order. The manager on duty handled my boyfriends complaint well and gave him the order. But whenever we got home the food was thrown in the bag and disorganized I am a consistent customer and I have never dealt with customer service so rude.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1404 W Walnut, Garland, TX?

McDonald's at 1404 W Walnut in Garland, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery services including same day and no-contact delivery.