McDonald's

3.0
3255 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1110 W Centerville, Garland, TX
75041, United States

Hours

Reviews

3.0
3,255 reviews
5 stars
957
4 stars
467
3 stars
477
2 stars
278
1 star
1,076

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and incorrect preparation.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean dining areas and unsanitary conditions.

Management Response

Some customers noted that management was unresponsive to complaints, leading to frustration and dissatisfaction.
  • BH
    Blythe Henson
    6 days ago
    5.0
    I had such a wonderful experience at this location today. I always request fresh fries and nuggets and don’t mind the wait. Annabell didn’t make me feel bad for asking and made sure that she double checked with everyone in the kitchen to be sure I got everything hot and fresh out of the fryer! Claudia, her manager, commended her for a job well done when I thanked her for the wonderful service today. She made sure that I knew it was because of Annabell and complimented her while I was still there. That, to me, shows exceptional management of her team! It’s so hard to find good service anywhere these days and I have to commend everybody at this location for my wonderful experience today!
  • SB
    Sherry Bennett
    Nov 12, 2025
    3.0
    Most of the time, I get food through Uber Eats, but I wanted to say that recently, the holiday pies I received had very little filling in them. They were nearly entirely crust - tasty, but not how they should be. Also, last night, they had no Strawberry Banana smoothies or shakes. They did substitute frappes.
  • CU
    Carmen Uribe
    Nov 11, 2025
    1.0
    Muy mal servicio, son lentos y la comida fría salen y te dan la bolsa después pasan 3 o 5 minutos y la soda no ponen ninguna salsa no regreso
  • GG
    Glamour Glee
    Nov 9, 2025
    5.0
    I'm so happy with the new remodeling they did so much space then it was before . Looks brand new and very clean enough tables for small family or a big family they even check up on you if everything was okay or if we needed anything. I recommend it 😉 5 stars for me .
  • RH
    REGINA HUBBARD
    Nov 8, 2025
    2.0
    I ordered a mccrispy couched chicken sandwich and started to feel bad afterwards. I threw up that food about 2 hours afterwards. I will never eat here again

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Garland, TX?

McDonald's in Garland, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1110 W Centerville offers drive-thru service 24/7.