Whataburger

4.0
4676 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6327 STEWART RD, GALVESTON, TX
77551, United States

Hours

Reviews

4.0
4,601 reviews
5 stars
2,431
4 stars
947
3 stars
484
2 stars
244
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20-30 minutes, leading to frustration.

Food Quality

While many enjoyed the food, there were complaints about cold or poorly prepared items, such as soggy fries and undercooked burgers.

Staff Attitude

Customer service experiences varied widely; some praised friendly staff, while others reported rude or unprofessional behavior from employees.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better order management.

Cleanliness

Multiple reviews noted cleanliness issues, particularly with dirty tables and restrooms.
  • RP
    Riley Paxson
    6 days ago
    1.0
    If i could give 0 stars i would. I went to this location and it seemed like no one knew what they where doing. But thats not the main issue the main issue is they didn't give me my food. only my drinks.
  • LH
    Lucas Hugi
    Nov 13, 2025
    5.0
    Tierra was very friendly and personable but what really impressed me was her speed and efficiency, I don’t think I’ve ever seen that kind of talent in a drive through before. Management material for sure. The woman in the drive through was definitely not as friendly I wouldn’t even say she was very nice I think her name also started with a T. The food was great, consistent with company standards
  • LL
    Liz
    Nov 6, 2025
    1.0
    you curbside, took 30 minutes to get.co had to call to get it. when received it wasn't even made right
  • RH
    Rebecca Hicks
    Oct 27, 2025
    5.0
    We had Tee Tee on Stewart street and she was the sweetest most amazing worker we have experienced! This girl deserves all the raises!!!!
  • GS
    Grandeur Lash Studio
    Oct 18, 2025
    2.0
    I just had my meal at Whataburger today. The food itself was good — fresh and tasty, no complaints about that. However, the customer service really disappointed me. When I walked in, I asked the staff what the difference was between combo #2 and combo #8, but the employee couldn’t clearly explain anything that would help me make a choice. I ended up ordering #8. Then, when I selected a few sauces, no one mentioned that there would be an extra charge or that the portions might be too much for one person. I was charged extra for those sauces without any advice or clarification. It’s not about the small amount of money — it’s about basic customer service and professionalism. A simple explanation or recommendation would have made the experience much better. I hope the management can train their staff to communicate more clearly and help customers make better choices next time

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Galveston, TX?

Whataburger in Galveston is open 24 hours a day, seven days a week.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.