McDonald's

3.4
3589 reviews
Get DirectionsCallWebsite

Business Details

5223 Broadway Avenue J, Galveston, TX
77551, United States
(409) 974-4364
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5223 Broadway Avenue J, Galveston, TX
77551, United States

Hours

Reviews

3.4
3,589 reviews
5 stars
1,310
4 stars
681
3 stars
545
2 stars
283
1 star
770

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders, and some experiencing rude interactions with staff.

Staff Behavior

Feedback highlighted issues with staff rudeness and poor customer service, including instances of employees ignoring customers and arguing among themselves.

Food Quality

Several reviews mentioned receiving cold or incorrect food orders, with complaints about the freshness and quality of the meals.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
  • LN
    Lea Nail
    1 day ago
    5.0
    I love McDonald's, and the one here is great for when I feel like I'm going insane from schoolwork and need something greasy and gross to make me feel better. Excellent service, straight to the point, no questions asked. Nothing but the cool relief of talking to someone who truly couldn't care if I lived or died. I love this establishment and will be coming back.
  • DM
    David Morris
    Nov 10, 2025
    3.0
    Major location, surprised it wasn't busy. The order taker was in a big rush. I had to ask him to slow down, because I was trying to tell him how I wanted my food. Drove up to window 1 he gave me my total & held out the card reader. No thanks no have a great day. My dbl quarter lb was actually fresh for once.
  • KW
    Kurt Whitworth
    Nov 10, 2025
    4.0
    I was very pleasantly surprised this morning I ordered to DoorDash and my order came very quickly which really wowed me because she went to the one on 53rd and Broadway here in Galveston in my books they have been the slowest McDonald's in America to put it politely they're so damn slow usually but I was pleasantly surprised this morning when the young lady brought my order to me within less than 10 minutes and the food was fresh and hot and nice usually it's not like that but I used to work there maybe they saw my name in a hurry to order up I don't know but good job McDonald's about time for real
  • ML
    Matthew Lewis
    Nov 3, 2025
    1.0
    Brunt fries and didn't get everything I ordered they jeped me out of a Macon McDouble!
  • RL
    Rogue Lewis
    Nov 3, 2025
    1.0
    The fries were burnt and cold we we're missing a bacon McDouble absolutely terrible experience won't go again
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Galveston, TX?

McDonald's in Galveston operates daily from 5:00 AM to midnight.

When is the McDonald's drive-thru open during weekdays?

The drive-thru is open Monday through Thursday from 6:00 AM to 11:00 AM and on Friday from 6:00 AM to midnight.