McDonald's

Reviews

• AW

  Adam W.

  Jan 2, 2026
  1.0
  Weirdest customer service interaction I've been a part of. The cashiers force you to use the self serve kiosks and if you don't they'll walk over to it and do it for you, then go back to the register to check you out. My receipt didnt print from the kiosk so when I told the associate, they replied with "they are still working on your order." As if I didn't know that already, I placed the order 5 seconds ago... I need the receipt to see which order belongs to me via the order number..
• CC

  Crystal Cruz

  Dec 30, 2025
  1.0
  Horrible McDonald's. This store needs to be shut down and everyone fired. The manager with the short hair has the worst customer service ever and the employees attitudes like crazy. And they ignore customers and then get irritated when they have to help a customer. Like thats the business you chose to work at. The 2 times I have gone Horrible experiences. This recent experience they forgot 5 hashbrowns to our order.
• CA

  Carl Andrews

  Dec 30, 2025
  1.0
  Everything is awful. Management is rude and service is non existent. They do not even greet you with "Welcome to McDonald's" it's "Are you or will you be using the mobile app today". No lettuce on all 6 of our McChickens.
• JS

  Jose Saldana

  Dec 15, 2025
  1.0
  I waited 22 minutes in the drive-through just to place my order and reach the first window to pay. The employee taking orders was extremely slow. When I reached the second window, I was told they were waiting on the meat and asked to pull forward to spot 1, where I waited an additional 15 minutes about 35 minutes total. The only reason I stayed that long was because my kids really wanted the food; otherwise, I would have left. This was by far one of the worst fast-food experiences I’ve had.the also also forgot my drinks and they managed to mess up the order
• HY

  haylee yordt

  Dec 6, 2025
  1.0
  I’m writing this review in hopes that someone at this location will actually look into what happened last night, because it was the worst McDonald’s experience I’ve ever had. We placed a Mobile Order, checked in, and parked at a curbside spot. After waiting more than 20 minutes with no one bringing our order out, the app suddenly marked it as “picked up” even though we were still sitting there with nothing. We went inside to ask for help and stood at the counter for about 5 minutes with multiple employees walking right past us, ignoring us completely. When we finally spoke up, a female employee actually yelled at us — even though all we did was ask about our order. That level of disrespect was shocking and totally uncalled for. Thankfully, a tall male employee who seemed like a manager stepped in to try and fix the situation. He was respectful and handled things professionally, and I want to give him credit for that. But even with his help, it took another 20+ minutes before anything was brought to us. At that point, we had been dealing with this for nearly 45 minutes. The biggest disappointment is that after all that waiting, over half of our order was still missing. We paid for everything, yet we ended up leaving without a large portion of what we ordered because we were exhausted from constantly having to ask for help and just wanted to leave. Mobile Ordering is supposed to make things quick and convenient — not turn into a stressful situation where customers are ignored, yelled at, and still don’t receive what they paid for. It was frustrating, embarrassing, and honestly shocking that something so simple went so wrong. I hope the store addresses a few big issues: accuracy with curbside orders, better communication, and basic customer respect. The manager who stepped in did his best, but the rest of the experience was unacceptable. Until improvements are made, I can’t recommend this location to anyone.

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