McDonald's

3.5
2012 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
514 W California, Gainesville, TX
76240, United States

Hours

Reviews

3.5
2,012 reviews
5 stars
749
4 stars
418
3 stars
359
2 stars
151
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unorganized staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or overcooked food, with some customers experiencing food-related illnesses.

Staff Attitude

Feedback highlighted inconsistent staff attitudes, with some employees being friendly while others were rude or unhelpful.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and play areas.

Mobile Order Problems

Customers experienced significant issues with mobile orders, including long wait times and missing items.
  • PS
    Pat Slusher
    1 day ago
    1.0
    It is unbelievable you can’t get anyone to wait on you. I don’t want a job at McDonalds. I just want a friendly face to take my order and then I’d like to eat my breakfast. Another on the list to not visit.
  • AQ
    Angela Qualls
    Jan 1, 2026
    5.0
    The Team was great! Went above and beyond regular duties. Highly recommend.
  • JJ
    Jenesis Jennings
    Dec 24, 2025
    5.0
    Super clean Altar was super helpful and respectful.
  • DP
    David Patchell
    Dec 17, 2025
    1.0
    This location constantly gets orders wrong, even after repeating back the order. McDonald's either needs to provide serious re-traing, or they need to re-staff. Even the managers are inept.
  • AB
    Abbymae Ball
    Dec 2, 2025
    2.0
    I never received my nuggets. I had a 10 piece then had a 10 piece meal and just had fries and a drink with my meal. The McDonalds I order from won’t answer me at all

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gainesville, TX?

McDonald's in Gainesville, TX operates 24 hours a day, seven days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and how can I order?

Yes, McDonald's offers delivery through their online ordering system at https://mcdonalds.order.online/business/-5579 as well as via the McDonald's app available on iOS and Android.