Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,263 reviews
5 stars
450
4 stars
256
3 stars
199
2 stars
92
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned cold or improperly prepared food, with specific complaints about soggy fries and incorrect burger orders.
Cleanliness
Several customers noted dirty restrooms and a messy dining area, impacting their overall experience.
Staff Attitude
While some staff were praised for their friendliness, others received criticism for rudeness and unprofessional behavior.
Operational Problems
Issues with mobile orders, broken machines, and inconsistent service hours were commonly highlighted.
- PTPete Tormey4 days ago1.0Hands down one of the worst mcdonalds I've been to. All I ordered was a coffee and i have to do curbside because my vehicle is too big for the drive thru. Waited 30 minutes before I went in and then they tried to give me the coffee that was made 30 minutes ago and just sitting there. Terrible customer service
- WCWarren CoatesNov 15, 20251.0Terrible service. Rude. Nobody cares over here. Go to a different location.
- CCCole CarterNov 4, 20251.0Submitted a curbside order. Waited 30 min. Store marked it as complete. Went inside. 8 people waiting. No employees anywhere to be found. McDonald’s won’t return my money.
- PSParkway ShortyOct 30, 20251.0I gave the man my code at 4:58 a.m. got my food drove around the corner to work. Got to work and order was correct. Went back and ask for my food he told me he didn’t put the code in for my hash brown. All he had to say I didn’t it didn’t work.
- AAAndrew AlmarazOct 22, 20251.0Waited 20 minutes plus to get a cheeseburger, medium fries and drink. Nobody seemed to be in the kitchen or front and others waited before me inside
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Frisco, TX?
McDonald's in Frisco, TX is open daily from 5:00 AM to 2:00 AM.
Is McDonald's open for delivery all day?
Delivery is available 24/7 Monday through Thursday, Saturday, and Sunday. On Friday, delivery starts at 8:00 AM and continues until 11:59 PM.
Can I use the drive-through at any time?
The drive-through is open daily from 5:00 AM until 2:00 AM.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's Frisco?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's Frisco online?
You can order online through their delivery URL or using the McDonald's App available on iOS and Android.
Does McDonald's offer any reward programs for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Fieldhouse USA - Indoor Sports Center for sports activities or shop at Verizon and T-Mobile stores for mobile services.
Are there other fast food options near McDonald's in Frisco?
Yes, nearby fast food options include Wendy's, Whataburger, Taco Bell, and Taco Cabana.
Where can I find essential services near McDonald's Frisco?
Essential services nearby include Medco ER & Urgent Care for medical needs, Western Union for money transfers, and Costco Gasoline for fueling your vehicle.