McDonald's

3.4
1115 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5555 FM 423, Frisco, TX
75034, United States

Hours

Reviews

3.4
1,115 reviews
5 stars
420
4 stars
219
3 stars
161
2 stars
66
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and overall dissatisfaction with the taste.

Cleanliness Concerns

Several customers noted unsanitary conditions, including sightings of pests and dirty dining areas.

Mobile Ordering Problems

Customers experienced issues with mobile orders, including incorrect items and lack of communication from staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food at certain times.
  • VK
    Vladyslav Kapustian
    Oct 31, 2025
    1.0
    Worst service ever
  • CH
    Carlana Hayes
    Oct 13, 2025
    5.0
    Service horrible attitude really nasty!
  • CH
    Chart Her
    Oct 10, 2025
    1.0
    Placed an order on the app. Showed the receipt and the order number and name. Manager had horrible attitude and wouldn’t give me my food due to “you need phone here” when the phone is in front of her face showing the order 😂
  • JM
    Joh Mo
    Sep 14, 2025
    5.0
    I always order from here and had an order with a missing item one time. They immediately responded to the issue and took care of it, went above and beyond!! Great place.
  • KS
    Kimbra S
    Sep 12, 2025
    1.0
    I always have had a bad experience from this location. The pickles were folded over in half like they ate the center out of it. DON’T GO HERE!!

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in or walk-in at McDonald's in Frisco, TX?

McDonald's in Frisco, TX is open daily from 5:00 AM to 1:00 AM for dine-in or walk-in customers.

When can I use the drive-through at McDonald's on FM 423?

The drive-through is available every day from 5:00 AM to 1:00 AM.