Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,877 reviews
5 stars
718
4 stars
368
3 stars
265
2 stars
125
1 star
401
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, missing items, and wrong food being served.
Customer Service
Numerous reviews highlight rude staff, poor service, and lack of attentiveness to customers.
Food Quality
Reports of cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Wait Times
Many customers experienced long wait times for orders, both in the drive-thru and for curbside pickups.
Cleanliness
Concerns raised about cleanliness, including dirty bathrooms and overall restaurant conditions.
- FWFabian Watkins3 days ago1.0Fish sandwich was trash, small & no cheese but had an imprinted mark of cheese. Nuggets harder than a rock 🤮
- JQJuan Quiroz3 days ago1.0McDonald's I got robbed this afternoon. Paid for a large fry and what I received was basically a medium in a bigger box. The pictures speak for themselves, both containers are filled to the same level. With the economy the way it is, every dollar matters, and this kind of corner-cutting hits your wallet fast. I used to work at McDonald's. and the standard was simple, fill the fries to the top, then add a scoop to overflow it. If you didn't, a manager corrected you. They cared about a standard, consistency and value to the customer. Now it's obvious what's going on don't top off the fries, save money, stretch the inventory, order less product. It might help their bottom ine. but it cheats the customer. If l'm paying for a large, give me a large. Not this.
- ELEdith LeeNov 5, 20253.0They always give me the wrong drink and sometimes my food is cold. The employee are great even though the food and drink isn't.
- FPFred PrahlNov 1, 20252.0We stopped in last night. We ordered 4 items. Two double cheeseburgers, a six piece mc nuggets and a medium fries. As we drove away, my wife opened the bag and found that they did not give use the fries. Since the lobby was closed we had to wait in the drive through a second time. When we got our missing fries, they were cold. No apologies. Nothing. We paid good money for this food. Just glad that we checked our order before getting home. 4 items! How hard is that to get right? I think we will go elsewhere next time!
- RRRyan RogersOct 22, 20251.0Worst location ever, waited 15 mins for my mobile order today that I placed peior to getting to this location. Then i proceed to watch at least a dozen cars that enetered the drive thru after i was parked and entered into the app i was in spot one. This isn't the first time this had happened. I had to leave ny vehicle and walk thru the drive thru live which is a safety hazard to go in and get my order. Their excuse each time in broken english is "we're not staffed right". Excuses excuses for this location
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 8970 Preston Rd, Frisco, TX?
McDonald's at 8970 Preston Rd, Frisco, TX is open 24 hours Monday through Thursday and Sunday, and from 8 AM to midnight on Friday. It operates 24 hours on Saturday as well.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's location offers drive-thru service 24 hours a day every day of the week.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24/7 from this McDonald's location via their online ordering platform.
What pickup and delivery service options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's location offers WiFi and mobile ordering services.
What nearby shopping locations can I visit when I go to McDonald's at Preston Rd?
Near McDonald's, you can visit Opus Virtual Offices, Wide Open Pit Stop bar and grill, Mostly Metal antique store, Enchanted Interiors gifts shop, and Frisco Mercantile furniture store for shopping and dining.
Are there any banks close to McDonald's at 8970 Preston Rd, Frisco?
Yes, Prosperity Bank, LegacyTexas, and Capital One Bank are nearby for your banking needs when visiting McDonald's.
What local antique and fashion stores are near McDonald's at this location?
Nearby antique and fashion stores include Mostly Metal, Enchanted Interiors, Frisco Mercantile, Harley Butler Trading Company, The Texas Tie Guy, Sassy Threadz, Carol's Creations, and Oh Lola! Vintage Home.