Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of poor management and lack of accountability.
Order Accuracy
Many customers reported incorrect orders and issues with missing items, leading to frustration and dissatisfaction.
Cleanliness
Several reviews pointed out dirty conditions in the restaurant, including messy tables and unsanitary bathrooms.
Operational Hours
Customers frequently complained about the restaurant closing earlier than advertised, leading to denied service.
Speed of Service
There were mixed reviews on service speed, with some praising quick drive-thru experiences while others reported long waits.
RG
Ryan guess
Jan 4, 2026
1.0
I’ve had a 100% success rate over the last 12 months at this location messing up my drive thru order. It’s so bad that I now look every single time to check. This evening was my breaking point. I ordered for my family of 4. When I checked the order at the window- I was missing two sandwiches. Gave the bag back to the guy. He hands it back to me 30 seconds later and says it’s all good now. I take it home to eat and I’m still missing my two sandwiches!!! Complete incompetence. On top of that there was a hard, large piece of plastic in my kids nuggets, see photo. I’m done with MCD.
JA
Jalil Abbassi
Dec 17, 2025
1.0
Very dirty store. The lady with the mustache is extremely rude.
ES
Ecsy Suarez
Dec 4, 2025
1.0
marcela the manager was super rude I ordered a big order from door dash they forgot one item so I personally drove here to get it and the way she trrated me was so rude. That is not with us call doordash I said I drove all the way here can I have my item please? I had my receipt she said NO and said that is ot our problem. She also laughed at me when I said I would put a complain. Another worker also said may we forgot maybe we didnt calling me a liar!!! Marcela was soooo rude left me talking and started talking about me with her co workers. She said maybe you want free food? said really? this is horrible customer service just horrible! Cabt believe she is the manager her customer service is terrible just terrible! The way she spoke to me was just horrific!
CM
Colin Mccabe
Dec 1, 2025
1.0
Supposed to be open until 12am. I order before 11pm and get there at 10:59pm. The worker takes my mobile code, the clock ticks over to 11pm, then she tells me my order is cancelled and they are closed.
LF
Lily Fuentes
Nov 20, 2025
1.0
worst McDonalds I’ve ever been to. Horrible staff, and they take forever to give you your order WRONG. Just shut the place down💀
What are the regular operating hours for McDonald's at 8888 Teel Parkway, Frisco, TX?
McDonald's at 8888 Teel Parkway is open daily from 5:00 AM to 12:00 AM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru open every day from 5:00 AM to 12:00 AM.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 11:00 PM on most days, except Friday and Saturday when it extends to 11:45 PM.
Which pickup and delivery services are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food for delivery online?
You can order through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What nearby restaurants can I visit before or after enjoying McDonald's?
Nearby restaurants include Eddie's Napolis Italian Restaurant and Marco's Pizza, great options for Italian cuisine near McDonald's.
Are there nearby coffee shops to visit along with McDonald's?
Yes, Starbucks, Cinnabon, and the Kroger Fuel Center coffee shop are nearby and offer other beverage options close to McDonald's.
What local services are near McDonald's that could be useful for errands?
Nearby services include Chase Bank and Prosperity Bank for financial needs, Enterprise Rent-A-Car for vehicle rentals, and a Coinstar Kiosk for money transfers.
Does McDonald's offer any rewards or loyalty program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.