McDonald's

3.6
676 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8888 Teel Parkway, Frisco, TX
75034, United States

Hours

Reviews

3.6
676 reviews
5 stars
290
4 stars
125
3 stars
91
2 stars
37
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of poor management and lack of accountability.

Order Accuracy

Many customers reported incorrect orders and issues with missing items, leading to frustration and dissatisfaction.

Cleanliness

Several reviews pointed out dirty conditions in the restaurant, including messy tables and unsanitary bathrooms.

Operational Hours

Customers frequently complained about the restaurant closing earlier than advertised, leading to denied service.

Speed of Service

There were mixed reviews on service speed, with some praising quick drive-thru experiences while others reported long waits.
  • RG
    Ryan guess
    Jan 4, 2026
    1.0
    I’ve had a 100% success rate over the last 12 months at this location messing up my drive thru order. It’s so bad that I now look every single time to check. This evening was my breaking point. I ordered for my family of 4. When I checked the order at the window- I was missing two sandwiches. Gave the bag back to the guy. He hands it back to me 30 seconds later and says it’s all good now. I take it home to eat and I’m still missing my two sandwiches!!! Complete incompetence. On top of that there was a hard, large piece of plastic in my kids nuggets, see photo. I’m done with MCD.
  • JA
    Jalil Abbassi
    Dec 17, 2025
    1.0
    Very dirty store. The lady with the mustache is extremely rude.
  • ES
    Ecsy Suarez
    Dec 4, 2025
    1.0
    marcela the manager was super rude I ordered a big order from door dash they forgot one item so I personally drove here to get it and the way she trrated me was so rude. That is not with us call doordash I said I drove all the way here can I have my item please? I had my receipt she said NO and said that is ot our problem. She also laughed at me when I said I would put a complain. Another worker also said may we forgot maybe we didnt calling me a liar!!! Marcela was soooo rude left me talking and started talking about me with her co workers. She said maybe you want free food? said really? this is horrible customer service just horrible! Cabt believe she is the manager her customer service is terrible just terrible! The way she spoke to me was just horrific!
  • CM
    Colin Mccabe
    Dec 1, 2025
    1.0
    Supposed to be open until 12am. I order before 11pm and get there at 10:59pm. The worker takes my mobile code, the clock ticks over to 11pm, then she tells me my order is cancelled and they are closed.
  • LF
    Lily Fuentes
    Nov 20, 2025
    1.0
    worst McDonalds I’ve ever been to. Horrible staff, and they take forever to give you your order WRONG. Just shut the place down💀

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8888 Teel Parkway, Frisco, TX?

McDonald's at 8888 Teel Parkway is open daily from 5:00 AM to 12:00 AM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, it has a drive-thru open every day from 5:00 AM to 12:00 AM.