McDonald's

3.7
816 reviews
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Business Details

4360 Legacy Dr, Frisco, TX
75034, United States
(972) 731-5808
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4360 Legacy Dr, Frisco, TX
75034, United States

Hours

Reviews

3.7
816 reviews
5 stars
360
4 stars
172
3 stars
95
2 stars
42
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.

Cleanliness

The location was noted for being clean, with a good atmosphere, especially for families with children.

Customer Experience

Several customers expressed frustration with the mobile ordering process and the use of kiosks, indicating a preference for traditional ordering methods.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rude interactions.
  • KH
    Kentaro Hirata
    1 day ago
    1.0
    Staff is horrible. Walked in and staff was fighting with one customer. Ordered and waited. Then another customer went up to them and was complaining their order was not complete. Seems like the order was not even taken correctly. Manager was yelling at the customer a lier. Took more than 30 min for my combo to come out. And people who came in later and ordered were receiving their orders faster than me.
  • AA
    Asad Ahmad
    2 days ago
    1.0
    Horrible staff. Avoid this location.
  • NA
    Nicole Astraea
    4 days ago
    1.0
    No one understands English here? My order was completely wrong and when I told them they acted like they had no idea what I them and looked like a dear in the headlights. And then argued with me about my order saying it was right because the ticket said whatever but that’s not what I said to the window person smh
  • KM
    kevin murphy
    Nov 11, 2025
    2.0
    I've giving up on this McDonald's. Last 3 times we have got food the fries never hot and not cooked long enough. Just always a bad experience here. It's convenient because it's close but I'll go elsewhere. Save your money and go somewhere else.
  • AO
    Avid Objector
    Oct 23, 2025
    4.0
    The food was McDonald's food. I mean, it is what it is. I would have given five stars because it was fine as far as that food goes, but it was swimming in mayo and I had to park and wait for it. Thus the four stars. The employees were very nice. No qualms there. The drive-through was nice enough. It is a little extra hot when they use the blacktop. That's not my fav. Not my best MickyD's experience, but I'd try again. Maybe they were a bit slow because they were a little short-staffed that day. You never know. It was ok all told.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 4360 Legacy Dr, Frisco, TX?

McDonald's at 4360 Legacy Dr is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.