Thai RestaurantTake Out RestaurantFamily Style Restaurant
Discover Best Thai, the go-to Thai restaurant in Frisco, TX. Serving the Frisco area since 2003, we started out to share our love for traditional home-cooked Thai cuisine with friends and neighbors, and we continue that tradition every day. We strive to live up to our namesake and deliver the "best Thai" food you've ever had, rising to that challenge every time you walk through our doors. Our dishes include curry, fried rice, Thai noodles, and more. Don't just take our word for it-come in and try it for yourself. Don't forget to ask about catering for your next special event. Visit us today!
Many customers reported poor service, including long wait times, unacknowledged orders, and unhelpful staff.
Food Quality
While some dishes received praise for flavor, others were criticized for being bland, poorly prepared, or not matching menu descriptions.
Pricing Concerns
Several reviews mentioned recent price increases and dissatisfaction with portion sizes relative to the cost.
Mixed Experiences
Customers had varied experiences, with some praising the food and atmosphere, while others expressed disappointment in service and food quality.
KK
Krishna K
Dec 24, 2025
1.0
This was by far one of the worst dining experiences I’ve ever had, and it will absolutely be my first and last visit to this restaurant.
We were three people, yet the staff refused to give us a table with four chairs for no valid reason. Instead, we were shoved into a tiny corner by the window, practically on the roadside. Uncomfortable, careless, and disrespectful.
It took over 20 minutes for someone to even acknowledge us and take our order—despite multiple reminders. The restaurant was severely understaffed, with barely two people running the entire place, which clearly shows poor management. Completely unacceptable.
Let’s be clear: this is NOT a premium restaurant, yet the prices are ridiculously high for Thai food with shockingly small portions. Whether dining in or taking out, the containers were half empty, looking like leftovers. This is borderline insulting and an absolute rip-off.
Water was served once at the beginning and then never again until the check was dropped. After the food was placed on the table, the staff disappeared entirely. Every single request required us to walk to the counter and chase them down.
This is clearly not an isolated incident, as many other reviews mention the same issues—terrible service, poor portions, and bad management. Nothing has changed, and it shows.
Save your time, money, and patience. There are far better places to eat than this disaster of a restaurant.
SG
Samantha Green
Dec 16, 2025
5.0
The customer service here has been consistently EXCELLENT each time I visit. They remember your name, your past orders, and have always fixed an issue I had with a plate (in response some reviews below). It really is in a romantic area of the square and a great date night option. One of the more outstanding businesses in the area always a good option for dinner when there is no time to cook.
VJ
Vijaya J
Dec 14, 2025
3.0
I am Thai food fan. I tired Tom kha soup, yellow curry fried rice with shrimp and green curry chicken pizza. The food taste is just avg. Tom kha soup is deadly average. Fried rice and pizza are ok.
JT
Jason Tomlin
Dec 6, 2025
1.0
Might be the Best Thai food but it sure is not the best service. Sat down at a dirty bar. 10 mins no acknowledgement even walked by 2 times and never said would be there to greet us....Manager came to pour beer and asked if we had been helped cause she saw us here for a while. Said no and she cleaned the bar in front of us and said bartender would be over. Another 10 mins and no one. So we left never got to see if the food was the best or not. Guess we'll never know
KK
KK
Dec 2, 2025
4.0
The food was overall very good. I especially loved their dumplings, soup, and fried rice. The mango sticky rice was delicious as well, though the mango itself wasn’t fully ripe.
We ordered two lava cakes—one didn’t ooze as expected, but the second one was excellent. The Pad Thai was just okay for me; it had a bit too much sauce. The orange chicken also felt overly saucy.
While the food quality is good, I did feel the prices were on the higher side. Additionally, they added a default 20% tip without our consent, even though tipping for larger parties is typically 15–18% for groups of six or more.
Overall, it’s a nice place to enjoy good food and spend time with family, especially if you choose the right dishes and dine with fewer than six people.
Our restaurant specializes in authentic Thai cuisine. We offer a diverse menu featuring traditional dishes such as curries, Thai noodles, and fried rice. We take pride in preparing all our meals fresh daily, using only the highest quality ingredients to ensure authentic flavors and exceptional taste.
Do you accommodate dietary restrictions?
We are committed to accommodating various dietary needs. Our menu includes a wide selection of vegetarian options and gluten-free dishes. We kindly request that you inform your server about any specific dietary requirements when placing your order to ensure we meet your needs.
Is your restaurant kid-friendly?
We pride ourselves on being a family-friendly establishment. Our restaurant warmly welcomes families with children, and we offer a variety of kid-friendly menu options that are sure to appeal to younger palates.
Do you offer online ordering and delivery?
For your convenience, we provide online ordering and delivery services through several popular platforms, including DoorDash, ChowNow, Uber Eats, and Grubhub. As an added benefit, we offer special Buy One Get One (BOGO) promotions for orders placed through Uber.
Do you offer catering services?
We are pleased to offer catering services for large orders, parties, and events. To ensure we can properly prepare your order, we kindly request that you provide us with at least 24 hours' notice prior to your gathering.
What type of cuisine does Best Thai serve?
Best Thai specializes in authentic Thai cuisine, offering dishes like curries, Thai noodles, and fried rice, all prepared fresh daily with high-quality ingredients.
Does Best Thai accommodate dietary restrictions?
Yes, Best Thai offers vegetarian and gluten-free options. Customers should inform their server of any specific dietary needs when ordering.
Is Best Thai kid-friendly?
Yes, Best Thai is family-friendly and provides a variety of kid-friendly menu options.
Can I order online or get delivery from Best Thai?
Yes, Best Thai offers online ordering and delivery through DoorDash, ChowNow, Uber Eats, and Grubhub, including special BOGO deals via Uber Eats.
Does Best Thai offer catering services?
Yes, catering is available for large orders and events with at least 24 hours' notice.
What are Best Thai's operating hours?
Best Thai is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM. They are closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Which nearby entertainment options can I visit before or after dining at Best Thai?
You can visit nearby attractions such as Skate the Square Outdoor Ice Rink and Frisco Town Square for arts, entertainment, and activities before or after your meal at Best Thai.
Are there dessert and snack shops near Best Thai?
Yes, nearby dessert options include POParella's Gourmet Popcorn & Treats and Dimples Cupcake Factory, perfect for a sweet treat after dining at Best Thai.
What are some nearby fitness or wellness centers around Best Thai?
You can find wellness services nearby such as Barre3 Frisco, Bravo Physio and Wellness, and P5 Performance for fitness or physical therapy needs.
How can visitors combine their visit to Best Thai with other nearby dining experiences?
Nearby restaurants like Josephine's Italian Bistro, Panj Tara Indian Kitchen & Bar, and Burger Joint offer diverse dining options if you want to explore different cuisines around Best Thai.