McDonald's

3.5
1269 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 W Parkwood Ave, Friendswood, TX
77546, United States

Hours

Reviews

3.5
1,269 reviews
5 stars
499
4 stars
249
3 stars
169
2 stars
90
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Speed of Service

Many customers reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, such as raw chicken tenders and stale fries.

Management Issues

Several reviews mentioned unprofessional behavior from management and a lack of accountability for service failures.
  • DB
    Donnie Beebe
    Jan 2, 2026
    1.0
    Usually mess up your order and then staff can't speak good English to rectify the issue
  • GV
    gloria valdez
    Dec 31, 2025
    1.0
    Waited 10 min at the speaker, left after all that waiting ! Other lane orders were being taken not our ln , poorly service.
  • WA
    William Allen
    Dec 6, 2025
    1.0
    This is probably the worst McDonald's in the area. Every time I come here, and this is not an exaggeration, they screw up something with the order. I'm now looking at our meal that is missing two sandwiches but we are 5 mi away already and don't want to go back. Seriously if you come here make sure you check your bag and treat everyone working here like they are a complete idiot because they probably are.
  • KP
    Kimberly Pajot
    Dec 5, 2025
    1.0
    SNEAKY VERY SNEAKY!!! SHAME on You! We went to this McDonald's last night 12-4-25 at 7:30 pm to order 2 of the popular Grinch meals for our Grandkids. I had called in advance to make sure they had them. After 1 hour and 10 minutes waiting in a line I couldnt get out of. I finally received my order and left. When we got home upon opening the box there was no pickle salt, no Shaker bag and only one had the grinch socks, very disappointing. I called the McDonald's and first spoke to a guy with a heavy accent who acted like he didn't speak English. I ask for the Manager who was EXTREMELY RUDE. She said sorry we ran out of the pickle season and basically too bad about the socks.. Why didn't they tell us this when we ordered? We went to a different location today and every thing was fine. SHAME ON YOU McDonald's on Parkwood in Friendswood! Never going there again!
  • IG
    Irene Gonzalez
    Dec 3, 2025
    1.0
    Worst service ever! First of all the speaker attendant was super rude because I struggled understanding his questions and answers! The speakers are not that clear, he had an accent and I asked to repeat and he was rude. Then I ordered two Grinch meals for my kids and after driving home for 10 minutes we got the surprise that one BigMac was missing! Bummer, now my husband is wasting 20 minutes to go back and get the burger they forgot to put in our drive through order. Will see what he gets because I'm expecting another Grinch meal in full... by the time he gets back home with our 6 year old the fries will be cold!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 100 W Parkwood Ave, Friendswood, TX?

McDonald's at 100 W Parkwood Ave is open 24 hours a day, seven days a week, including all holidays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.