Business Details
About
Fast Food RestaurantHot Dog Restaurant
America's most iconic fast casual restaurant since 1963. Born in Chicago and known for homemade Italian Beef Sandwiches, Chicago-style Hot Dogs, char-broiled burgers, cheese fries, Chopped salad, and famous homemade Chocolate Cake and Cake Shakes. Order online for takeout or delivery at Portillo's Fort Worth, TX.
Location
Hours
Reviews
4.0
1,279 reviews
5 stars
715
4 stars
216
3 stars
130
2 stars
88
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some items praised like hot dogs and onion rings, while others like Italian beef and burgers received criticism for being bland or overpriced.
Service Issues
Numerous complaints about disorganized service, long wait times, and poor customer service experiences.
Atmosphere
Generally positive feedback on the restaurant's cleanliness and decor, creating a pleasant dining environment.
Pricing Concerns
Many customers feel the prices are too high for the portion sizes and quality of food offered.
Consistency
Inconsistency in food preparation and service quality noted, with some customers experiencing great meals while others were disappointed.
- EREllie Ray2 days ago1.0The manager, a woman named Melissa, was shockingly rude to an employee while I was eating at Portillos. She was literally yelling at the employee. It was honestly alarming how unprofessional and aggressive she was behaving. As far as the food, the meat smelled/tasted like it was off, and I couldn’t finish it. I couldn’t, in right conscience, eat there again while Melissa is managing it. Hopefully the employee finds a job that is more professional.
- CBCaio “Kyle” BragaNov 9, 20252.0In a few words: a glorified fast food chain. First time visiting with a out of town friend. Not really sure what the hype was all about but this has been a disappointing experience. Maybe because I was expecting Portillo's to be a table service restaurant. The staff is great however.
- JJjoseNov 8, 20254.0Dropped by 10:30 pm last night and this service in this place was worthless. Drive thru not attended sat there 10 min and nobody came out or answered. Had to go inside. Most were doing nothing. Some were cleaning. The leads or managers seem to lost in their own world not saying much. Others recieved their orders wrong also while i was there.. 3 burgers.
- CDCarla DavisNov 7, 20253.0This was a first-time experience at a place that is not familiar to me. I was placing a takeout order for a family member and could not place the order over the phone. Because I was not familiar with the menu I had several questions in called back to confirm I was ordering the proper thing online. I went through the drive-thru to pick up the order and was quickly told what I did wrong in order to pick up a takeout item. The food was amazing and for that reason I will forgive the 17 year olds running the store.
- CHCody HixonNov 5, 20252.0I know this isnt the true Portillo's experience but what I got was just..sad. There is no heart or soul put into these dogs, just minimum wage workers following a carefully optimized checklist on how to get the dogs out fast. I'd be ashamed to have my name plastered all over the products coming out of the kitchen but it seems like corporate doesn't care, as long as they can keep up the facade for people to keep coming in. At least the floors are shiny and the walls filled to the brim with "culture".
Frequently Asked Questions About Portillo's Fort Worth
What type of food does Portillo's Fort Worth serve?
Portillo's Fort Worth is known for homemade Italian Beef Sandwiches, Chicago-style Hot Dogs, char-broiled burgers, cheese fries, chopped salad, and famous homemade Chocolate Cake and Cake Shakes.
What are the operating hours of Portillo's Fort Worth?
Portillo's Fort Worth is open from 10:00 AM to 11:00 PM Sunday through Thursday, and from 10:00 AM to midnight on Fridays and Saturdays.
Where is Portillo's Fort Worth located?
Portillo's Fort Worth is located at 8789 Tehama Ridge Parkway, Fort Worth, TX 76177, USA.
How can I order food from Portillo's Fort Worth online?
You can order food for takeout or delivery from Portillo's Fort Worth through their online menu at https://order.portillos.com/menu/portillos-fort-worth.
Does Portillo's Fort Worth have official mobile apps?
Yes, Portillo's Fort Worth has official apps available on Android at Google Play and iOS via the Apple App Store.
What is the phone number for Portillo's Fort Worth?
You can contact Portillo's Fort Worth at +1 682-342-9065 for inquiries or orders.
Which nearby restaurants can I visit before or after dining at Portillo's Fort Worth?
Nearby restaurants include In-N-Out Burger, Chick-fil-A, Kura Revolving Sushi Bar, Pollo Tropical, Wingstop, and Luna Grill, offering a variety of dining options in the area.
Are there any nearby beauty or wellness services close to Portillo's Fort Worth?
Yes, nearby beauty and wellness options include T-Luxx Nail Salon, Majestic Nail Spa, Supercuts hair salon, Sally Beauty supply store, and Express Chiropractic and Wellness clinic.
Where can I find nearby convenience services like banks or gas stations near Portillo's Fort Worth?
Nearby convenience services include PNC Bank with ATM services and Costco Gasoline station for fuel needs.
What is the historical significance of Portillo's Fort Worth?
Portillo's has been America's iconic fast casual restaurant since 1963, originating in Chicago and renowned for its Chicago-style fast food offerings.