Many customers praised the chicken and fries for being delicious, well-seasoned, and fresh, although some reported issues with sogginess and overcooked items.
Customer Service
Feedback on customer service was mixed; while some praised the friendliness and attentiveness of staff, others reported rude behavior and unprofessionalism from management.
Cleanliness
The restaurant was generally noted for its cleanliness, with several customers appreciating the clean environment and well-maintained facilities.
Ordering Experience
Several customers expressed frustration with the ordering process, particularly regarding online orders and the inability to customize their meals easily.
Value for Money
Some customers felt the prices were high relative to the quality of food received, while others believed the portions and quality justified the cost.
AB
Alena Burgan
Feb 19, 2025
5.0
I had Cajun rub wings delicious and large portion size. Wrinkle cut fries seasoned perfectly. Yum. we also had basic hot sandwich very flavorful. Will come again
AA
Amber Allen
Feb 4, 2025
5.0
My coworker and I came here for lunch; it was amazing! She and I never been there before but we were given awesome customer service and fresh food. The guy helping us was up front about the wait time which I can appreciate being on my lunch break. Everything was worth it!!!!! Definitely recommend to anyone in the area.
TT
Tan Ton
Apr 12, 2024
5.0
This is by far the best and most flavorful chicken sandwich I’ve ever had. This spot is a must try
RS
Reagan Sirmons
Feb 20, 2024
5.0
This place has eluded me for a couple of months but I’m pleased to say I tried it. The first thing I tried was the French fry, of course. I can honestly say I saw crinkle fries and was not expecting much, but I must say they are wonderful! They are seasoned and whatever they use (couldn’t see an explanation for the type/recipe) hits the mark!
The staff was tremulously helpful and friendly, even given the fact we were within 30 mins of closing, also a plus for any establishment.
The food was prompt yet exhibited the time necessary to understand it was cooked to order.
The atmosphere was casual and calm, and very clean. Even the (very clean) bathroom ranked high as a priority which is key for me, as many restaurants do not see this as important.
The sandwiches were very good, crispy, and were prepared as ordered. Sauces come in four varieties: Base (mild), After Burner (habanero but is described as a sweet hot), Angry Hot (described as ‘this has a kick if you like that’) and Medic Bottle.
Many times I would opt for this ‘Medic’ but I thought I would give the Angry a try as many hot sauce scales don’t rank with me. I must say this does have a pleasant kick and was very enjoyable.
I thoroughly enjoyed my visit, will be back, and encourage others to try this place.
This is a 5 star for it’s genre!
CA
C Arnold
Aug 20, 2023
5.0
The Chicken Sandwich is so so good. I picked my spice level and it was perfect. I noticed the Chicken and Waffles someone had ordered at the next table and I will be going back to have that.
HCK Hot Chicken specializes in hot chicken and serves comfort food focused on unity through food.
Where is HCK Hot Chicken located?
The restaurant is located at 6600 North Fwy., #128, Fort Worth, TX 76137, United States.
What are the opening hours of HCK Hot Chicken?
HCK Hot Chicken is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does HCK Hot Chicken offer takeout and delivery services?
Yes, HCK Hot Chicken offers both takeout and delivery options for customer convenience.
Is there seating available at HCK Hot Chicken, and do they accept reservations?
HCK Hot Chicken has seating available and does not require reservations.
Is HCK Hot Chicken accessible for customers with disabilities?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms.
Does HCK Hot Chicken welcome children and provide facilities like high chairs?
Yes, children are welcome, and the restaurant provides high chairs for families.
Can I view the menu or order online from HCK Hot Chicken?
Yes, you can view the menu at https://www.eathck.com/menus/ and order online at https://order.incentivio.com/c/hotchickenkitchn.
Are there any nearby dining options if I want to explore other cuisines around HCK Hot Chicken?
Nearby dining options include Moe's Gyro (Mediterranean), Simply Gyros (Greek), Domino's Pizza, Genghis Grill (Mongolian/Asian), Wingstop (American Chicken), Jakes Burgers and Beer, Donut Palace, and Bad Azz Burrito (Mexican).
What points of interest can customers visit near HCK Hot Chicken?
Customers can visit nearby places such as Beyond Smiles Dental Care, FedEx Office Print & Ship Center, and Marvy Nail Salon, which might be convenient for errands before or after dining.
How can nearby businesses like AT&T stores help customers visiting HCK Hot Chicken?
Nearby AT&T stores provide mobile phone and accessories services, so customers can handle phone needs or pickups while visiting HCK Hot Chicken.