McDonald's

3.6
2441 reviews
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Business Details

3200 SE Loop 820, Forest Hill, TX
76140, United States
(817) 535-6035
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3200 SE Loop 820, Forest Hill, TX
76140, United States

Hours

Reviews

3.6
2,441 reviews
5 stars
996
4 stars
501
3 stars
379
2 stars
186
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.

Food Quality

Customers reported inconsistent food quality, with complaints about cold or improperly prepared items.

Speed of Service

While some praised the quick service, many others noted long wait times and slow responses, particularly during busy hours.
  • DF
    Driana Flores
    2 days ago
    1.0
    Went to order lunch for my son and his friend today at 10:40 am thou the drive-through and the lady was very rude and disrespectful I just left and didn’t order anything from this McDonalds. I went right next door to Burger King! If I could give a 0 star I would!
  • JE
    Jiraiya E
    2 days ago
    1.0
    Last time I go to this McDonald's, employees are extremely rude. Hope someone fixes this McDonald's one day.
  • KS
    Keisha Scott
    Nov 7, 2025
    4.0
    This morning I was door dashing and had an order here. The order was several minutes late but the store was pretty busy so it was understandable. I specifically wanted to shout out to the gentlemen who seemed to be running everything. I'm not sure if he's the manager or not, and I didn't catch his name. He was wearing a high vis vest. I watched him run circles around everyone else flawlessly! He was incredibly polite to every single customer I saw him interact with. He was the only one who noticed me waiting for an order. He was fast and thorough! I wanted to tell him to slow down and take a deep breath! LOL If he's not a manager - he should be. Great job my guy!
  • JE
    Jr Escobar
    Nov 2, 2025
    1.0
    It had a cockaroach in my hamburger and my drink had mold
  • BS
    Bailey Swinney
    Oct 24, 2025
    1.0
    They don't care about people and would rather watch, film, and laugh at people they lock out in a heavy storm trying to get to a safer dry area
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 3200 SE Loop 820, Forest Hill, TX?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday, 6:00 AM to 10:00 PM Thursday and Friday, open 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the McDonald's drive-through service available?

Drive-through hours are from 5:00 AM to 11:00 PM Monday to Wednesday, 5:00 AM to midnight on Thursday, 5:00 AM to 4:00 AM Friday, 24 hours on Saturday, and from 4:00 AM to 11:00 PM on Sunday.