Papa Johns Pizza

3.1
138 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Flower Mound, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Flower Mound pizza for any occasion. Call us for pizza delivery in Flower Mound or stop by 2201 JUSTIN RD for carryout to order the best pizza in Flower Mound, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2201 JUSTIN RD, Flower Mound, TX
75028, United States

Hours

Reviews

3.1
138 reviews
5 stars
55
4 stars
12
3 stars
9
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, with some experiencing delays of over two hours and poor communication from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold pizzas, undercooked items, and incorrect orders.

Customer Service

Several customers expressed dissatisfaction with rude or unhelpful staff, particularly in handling complaints and resolving issues.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good pizza, indicating that experiences can vary significantly.

Delivery Problems

Customers frequently noted issues with delivery, including wrong orders, late deliveries, and lack of proper communication regarding order status.
  • ED
    Elder Daines
    Nov 4, 2025
    5.0
    I low-key don't know why this place is 3 stars but ok. Food was great, it was ready when I picked it up. Staff was friendly. And it was fast.
  • CD
    Craig Davidson
    Oct 31, 2025
    1.0
    Horrible horrible service. Took 90 minutes for a basic order to be ready. Slowest pizza makers ever.
  • SS
    stephen steiner
    Oct 31, 2025
    1.0
    Ordered at 10am on their website for delivery at 6pm. I call at 6:25 and I'm told they are 45 minutes to an hour behind. At 6:34 I get a text saying the pizza will be delivered at 6:59 by DoorDash. There is no indication on their website when ordering that the order will not be delivered by Papa John's. I ordered from their website, I would expect them to deliver the pizza. If I wanted DoorDash to deliver the pizza I could just order through DoorDash. I think this is a misleading business practice that needs to be known. I was pulled in by the pumpkin shaped pizza but if it is going to be an hour late and delivered by a 3rd party what is the point.
  • TH
    Taylor Hammit
    Oct 9, 2025
    2.0
    It should not take one hour on a Thurs night for a pizza to even leave the store. Manager offered nothing to compensate
  • LM
    Lisa Mack-Boyd
    Oct 3, 2025
    1.0
    Placed an order for delivery at 5:05. Per the tracker is was done at 5:25. It was out for delivery at 6:05. It was delivered at 6:15. We are 2 miles away. It sat for 30 minutes and delivered by papa John's staff, not a delivery service. Needless to say, the pizza was cold, the crust had no flavor (ordered the garlic crust) and had a total of 6 mushrooms on the entire large pizza. The quality of this restaurant has steadily gone down hill.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Flower Mound, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

What are the takeout hours at Papa Johns Pizza in Flower Mound?

Takeout is available daily from 10:00 AM to 10:00 PM.