Jet's Pizza

4.4
434 reviews

About

Pizza RestaurantCaterer
Jet's Pizza provides pizza, sidekicks, salads, desserts, calzones, drinks, and catering to the Flower Mound, TX, area.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Jet's Pizza
2001 Cross Timbers Rd, Flower Mound, TX
75028, United States

Hours

Reviews

4.4
434 reviews
5 stars
312
4 stars
54
3 stars
18
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Customers frequently praised the deliciousness and quality of the pizza, particularly the Detroit style and deep dish options.

Customer Service

Many reviews highlighted friendly and helpful staff, though there were also complaints about inconsistent service and issues with order accuracy.

Ordering Issues

Several customers reported problems with the online and phone ordering systems, including incorrect orders and delays.

Pricing Concerns

Some customers felt the prices were high for the quality received, while others appreciated the value of deals and specials.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty restrooms and others praising the overall cleanliness of the establishment.
  • NM
    Nicole Medina
    3 days ago
    5.0
    Alice you are my hero! Not only did you listen to my complaint, but you also fix it as well by giving me more than what I expected. The dough was not cooked all the way and you made sure not only just one, but both slices were replaced. Thank you so much. This place is truly amazing and the people here are extremely kind.
  • JO
    Justin Osalbo
    Nov 20, 2025
    5.0
    Good tasting pizza. Be sure to use their coupons or deals.
  • CA
    Carla Arnold
    Nov 12, 2025
    5.0
    Unbelievable pizza and friendly service staff. One of the best pizza restaurants I have ever been to. The selection is one of the best I've seen. Great place.
  • TH
    T. Hartman
    Nov 5, 2025
    2.0
    We have given ALL of our pizza business exclusively to Jets since moving to Flower Mound almost five years ago. Soon after moving here I discovered that some of my health issues I had been experiencing were due to a gluten intolerance and for a short time stopped eating pizza. Soon after, we learned that Jets offers GF pizza so we ordered it and it was okay, but quite dry with very little sauce, but we put up with it to have an option for me. On several occasions while ordering we have commented on how dry the gluten free pizza is, so last night, my husband ordered us individual GF pizzas, and requested that they each come with EXTRA sauce and was charged additionally for that request which we didn't have a problem with. When we opened the box, not only was there not any extra sauce, it had even LESS than usual. There was MAYBE a teaspoon of sauce on each of the individual pizzas so to be charged extra for something and then get less of it is ridiculous. We're already paying extra for gluten free crust so, congratulations! You have succeeded in permanently driving us off.
  • KL
    keith lohse
    Nov 3, 2025
    1.0
    I have been going here for over 4 years. Every Sunday this [place has been our Sunday evening order, take it home and enjoy. Now the ordering menu has changed and is terrible to use. Besides that, the price for the two pizzas and cookie that I order went from 46.00 to 54.00. Then.... the employees can't get the proper ingredients on the pizza anyhow! It is mis-made the majority of the time. I will not stand there while they make it properly, and they won't deliver to me as I make a 14 mile trip to come get it. This has turned into a zoo with lack of management and customer service. I will never go back.

Frequently Asked Questions About Jet's Pizza

What makes Jet's Pizza different from other pizza chains?

Jet's Pizza stands out with our signature Detroit-style deep dish square pizza. Our pizzas feature a distinctive crispy, caramelized cheese edge, paired with light, airy dough and premium toppings. We also offer traditional round pizzas, thin crust options, and our unique 8-corner pizza, which provides every slice with a coveted edge piece.

Do you offer any special dietary options like gluten-free or vegetarian pizzas?

We cater to various dietary needs. Our menu includes cauliflower and gluten-free crust options for round pizzas. Vegetarian customers can enjoy numerous meat-free topping combinations. We're also happy to customize any pizza to suit individual preferences. Simply inform us of your requirements when placing your order.