Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including cold burgers and soggy fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Positive Staff Interactions
Some customers praised friendly and attentive staff members, particularly in the drive-thru.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
CK
Christelle King
Nov 6, 2025
4.0
Good quick meal to hold me over
NL
Nancy Lara
Oct 29, 2025
1.0
$12+ for a dry chicken sandwich & small order of fries in a medium container...that is ridiculous! Not only is it overpriced, the quality of the food has gone way down. On top of that, getting charged for every condiment?!? Explains why stores are closing and the one's that remain open, you can't see a car in the parking lot. Don't expect your receipt either, if you request one they act like you are being an inconvenience to them.
RR
Rob
Oct 26, 2025
1.0
Asked for our Dave's burger combo, root beer to have no ice.both burgers cold ,root beer had ice.
JR
JERRY REYES
Oct 25, 2025
4.0
Stopped by this Wendy’s on 10/1 picked up some spicy nuggets, cheeseburger w/French fries and soft drink. Service at the drive thru was speedy and the employee was nice and attentive. The burger tasted great, soft drink went down smooth and had lots of carbonation. I’ll definitely come by again if I’m ever in the area in the future. 4 out of 5 stars since I didn’t get off to rate the atmosphere fairly.
RW
Ren Win
Oct 13, 2025
1.0
They switched the tea to something awful & the breakfast was not worth the price at all... I've had better sandwiches from a gas station & that's saying something...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Farmers Branch, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Farmers Branch, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 591-3608.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4169 Lbj Freeway Wendy’s serve breakfast?
Yes, this Wendy’s location in Farmers Branch, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's 4169 Lbj Freeway location?
The drive-through is open Monday to Friday from 6:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order from breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides via their website or mobile app.
Is delivery available at Wendy's 4169 Lbj Freeway, Farmers Branch?
Yes, delivery is available where offered. You can check delivery availability by entering your address on their app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
How can customers provide feedback or contact Wendy's at this location?
Feedback can be given via Wendy's Customer Care through live chat or phone at 888-624-8140. For direct contact, call (972) 591-3608. Feedback surveys are also available online, referencing your receipt details.
Are there nearby fast food options like Taco Bell or In-N-Out Burger close to Wendy's at 4169 Lbj Freeway?
Yes, Taco Bell and In-N-Out Burger are nearby fast food restaurants, offering alternative dining options if you're visiting Wendy's or want to explore other fast food choices in the area.
What nearby places can help customers find the Wendy's location or be part of their visit?
Nearby landmarks such as Wells Fargo Bank, T-Mobile store, and Starbucks are close to Wendy's, helping customers locate it more easily or providing places to visit before or after dining.
Are there nearby entertainment or event venues close to Wendy's at 4169 Lbj Freeway?
Yes, the FenCon Convention center and the Grand Ballroom at Doubletree hotel are close by and might be convenient spots to visit before or after grabbing a meal at Wendy's.
Does this Wendy's location offer dine-in, takeout, and drive-thru services?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery where available, providing convenient options for all customers.