Wendy's

3.6
776 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4169 Lbj Freeway, Farmers Branch, TX
75244, United States

Hours

Reviews

3.6
776 reviews
5 stars
298
4 stars
182
3 stars
130
2 stars
38
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold burgers and soggy fries.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Positive Staff Interactions

Some customers praised friendly and attentive staff members, particularly in the drive-thru.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
  • CK
    Christelle King
    Nov 6, 2025
    4.0
    Good quick meal to hold me over
  • NL
    Nancy Lara
    Oct 29, 2025
    1.0
    $12+ for a dry chicken sandwich & small order of fries in a medium container...that is ridiculous! Not only is it overpriced, the quality of the food has gone way down. On top of that, getting charged for every condiment?!? Explains why stores are closing and the one's that remain open, you can't see a car in the parking lot. Don't expect your receipt either, if you request one they act like you are being an inconvenience to them.
  • RR
    Rob
    Oct 26, 2025
    1.0
    Asked for our Dave's burger combo, root beer to have no ice.both burgers cold ,root beer had ice.
  • JR
    JERRY REYES
    Oct 25, 2025
    4.0
    Stopped by this Wendy’s on 10/1 picked up some spicy nuggets, cheeseburger w/French fries and soft drink. Service at the drive thru was speedy and the employee was nice and attentive. The burger tasted great, soft drink went down smooth and had lots of carbonation. I’ll definitely come by again if I’m ever in the area in the future. 4 out of 5 stars since I didn’t get off to rate the atmosphere fairly.
  • RW
    Ren Win
    Oct 13, 2025
    1.0
    They switched the tea to something awful & the breakfast was not worth the price at all... I've had better sandwiches from a gas station & that's saying something...

Frequently Asked Questions About Wendy's

Is 4169 Lbj Freeway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.