Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not as expected, leading to dissatisfaction.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, which detracted from the fast food experience.
GC
gil cortez
6 days ago
5.0
McDonald's takes care of us seniors. Young and old I recommend McDonald's
MS
madridista sirish
Nov 8, 2025
1.0
Okay I just placed an order via uber…. 4 sandwiches and guess what they sent me 1. I called the store and guess what the employee told me you should call uber for refund? What seriously !!! I should have checked the reviews I swear customer service is worst… food and everything atleast get the order right……
I dont understand the review the thing here is you guys didn't make my order the right way… i ordered 4 you sent me 1 tf is contact delivery partner? Will they make my remaining burgers? Why did you keep promo if we cant use it?
AB
Alex B
Nov 2, 2025
1.0
SUPER RUDE .. give incomplete orders , don’t allow you to finish speaking and no sense of customer service whatsoever.. wouldn’t come back to this location if they paid me
KB
Keith Barrett
Oct 25, 2025
1.0
Absolutely the perfect example of why fast food gets such a bad rap - for customer service. Corporate/Owners need to step up their game and do something.
BB
BehindtheMask
Oct 20, 2025
1.0
All McDonalds should be rated 1 star overall period. Until they drastically lower prices, they deserve nothing less. I assure you, dumpster diving at the Olive Garden, is likely a better means of eating and more nutritious.