Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including dirty restrooms and trash-filled areas.
Service Quality
Service was frequently criticized for being slow, rude, and often resulting in incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold, unseasoned, or improperly prepared items.
Employee Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and noted good experiences with food quality at times.
AA
Axel
Jan 3, 2026
1.0
No sabe bien las bebidas ni le echan bacon
DR
Dylan Reyes
Dec 31, 2025
1.0
Got a Deluxe Mccrispy meal it taste awful. The chicken looks like it was cooked since the morning bacon didn’t even smell like bacon.
PM
Paulin Martinez
Dec 16, 2025
1.0
I’ve lived in elsa for 2 years and til this day this location never fails to make me not want to eat because of how dirty the restaurant is. What got me to even write this review was how I could clearly see how grimy and dirty the back is when I went to the drive-through, not only when I paid, but also when I received my food both areas left me not wanting to eat at all !
MI
Maria Ibanez
Dec 16, 2025
1.0
You usually know what you’ll get when you order from McDonald’s right? I was in shock when I saw my breakfast sandwich…it even smelled burned. The egg looked as if it had been smashed and thrown back in the bun. So disappointed!
ML
Mia Lopez
Dec 15, 2025
5.0
Christian made such a great impression—he was welcoming, kind, and genuinely cared about making sure everything went smoothly. Employees like him make a big difference, and he truly deserves a raise