Whataburger

4.2
2546 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4640 WOODROW BEAN, EL PASO, TX
79924, United States

Hours

Reviews

4.2
2,514 reviews
5 stars
1,524
4 stars
515
3 stars
190
2 stars
97
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the taste of the burgers, but there are frequent complaints about cold food and incorrect orders.

Service Issues

Many reviews highlight poor customer service, including rude staff, slow service, and frequent mistakes with orders.

Order Accuracy

A significant number of customers report that their orders are often incorrect or incomplete, leading to frustration.

Cleanliness

Some customers noted that the restaurant was dirty and poorly maintained, affecting their overall experience.

Management Concerns

Several reviews mention unprofessional management and a lack of accountability among staff, contributing to a negative dining experience.
  • AH
    abigail hernandez
    Nov 15, 2025
    1.0
    I wish I could give this place 0 stars. Starting by how bad and mean this Operating Manager is… Food is always cold and I received the wrong order. Will rather go out of the way then stopping at this Whataburger 🤢
  • JE
    Joel Eric
    Nov 14, 2025
    5.0
    This review is solely for IVY!!! It was our first time at whataburger and she was working and was VERY knowledgeable and informative!! Ivy had the best attitude, was very welcoming/friendly, and super super helpful. Ivy is easily the best worker I’ve come across! Please go when Ivy is working! 5 stars just for her!!
  • P1
    pineapple 1003
    Nov 13, 2025
    5.0
    The people here are just amazing and kind with smiles and made me feel welcome when I messed up my order they helped me remade it and let me keep the old one they have great customer service and the food tasted amazing 10/10 would come again
  • SS
    Stargazer
    Nov 8, 2025
    1.0
    Horrible! I ordered in the app and my order was to be ready at 5:32-5:35. I got my drinks at 5:35. Then I sat and waited for over 20 minutes for my food. I went inside and before I could speak to anyone, the young guy comes running up to me with my food. I get home and whole order is wrong. Wrong drinks. Wrong burgers. Cold burgers. Cold hard French fries. Total waste of $36. We love Whataburger but this location was the worst. And they didn’t even appear to be all that busy during my visit. Very disappointing.
  • JU
    Jesse Uribe
    Oct 29, 2025
    5.0
    Whataburger, its all in the name. I had been going to get my burger fix at local places such as Roscos, Papa's, Friscos, etc and had forgotten how delicious Whataburger can be. They have from the plain Jane to the Green Chile (done with green Hatch chillis ) burger to name a few. Their burgers are just soooo good. Even if its once, enjoy your choice of burger inside the restaurant, hot and juicy, fresh out of the grill for a superb taste.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in El Paso, TX?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

What pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.