Whataburger

4.2
2560 reviews
Whataburger Pole Sign
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Business Details

4640 WOODROW BEAN, EL PASO, TX
79924, United States
(915) 751-2958
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4640 WOODROW BEAN, EL PASO, TX
79924, United States

Hours

Reviews

4.2
2,528 reviews
5 stars
1,533
4 stars
517
3 stars
192
2 stars
98
1 star
188

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, missing items, and cold food.

Service Quality

Service was described as inconsistent, with some staff being friendly and helpful while others were rude or dismissive.

Food Quality

While many customers enjoyed the food, there were complaints about cold items and poorly prepared meals.

Management Issues

Several reviews highlighted poor management practices, including lack of accountability and unprofessional behavior from staff.
  • CT
    Crystal Trent
    6 days ago
    5.0
    Great service the young lady in the drive through is amazing greats you with a smile amazing
  • SJ
    Scott J.
    Jan 5, 2026
    5.0
    Great experience at this location! The staff was super professional and my order came out exactly how I wanted it. The dining area was clean and the atmosphere was welcoming. I’ll definitely be back.
  • AT
    Arrieta Tran
    Jan 1, 2026
    2.0
    Waited for over 20 minutes on 01/01/2026 @6am only to receive cold fries and a lukewarm burger. I was the only car in the drive thru mind you.
  • ML
    Monica Lopez
    Dec 29, 2025
    3.0
    Ordered twice for clarification, again at the window because apparently they still couldn't understand. It was a simple order, used the meal numbers. Nothing complex. Everything was wrong! Had to park to go in to get things fixed and got attitude. I have never had bad service, this is "my" whataburger. Probably just a bad day for the team. (And, my spicy ketchup was still forgotten!)
  • TM
    Trinity Martinez
    Dec 3, 2025
    1.0
    The operator of this Whataburger is atrocious. Berating employees for giving me the ketchups I asked for is crazy, and definitely not the values that Whataburger instills in their business model. Instead of trying to cut costs in paper by limiting napkins and ketchups, why dont you invest into your employees and protect them from being harassed by the stream of homeless people that come in. Do yourself a favor and drive the few extra miles to the Whataburger on Dyer if you want a consistent and quality restaurant with Texan values.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in El Paso, TX?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

What pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.