Whataburger

4.4
2110 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1755 N LEE TREVINO DR, EL PASO, TX
79936, United States

Hours

Reviews

4.4
2,073 reviews
5 stars
1,391
4 stars
368
3 stars
142
2 stars
49
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and unprofessional behavior from management.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to disappointment.

Cleanliness Concerns

Several customers expressed concerns about cleanliness, particularly in restrooms and food handling practices.

Mixed Customer Experiences

While some customers praised friendly staff and good service, others had negative experiences that overshadowed their visits.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of consistency in order fulfillment.
  • RM
    Robert Mtz
    Nov 9, 2025
    2.0
    They forgot my free fries in drive thru had to go inside. Inattentive staff took forever to attend me. I had been craving Whataburger, and was dissatisfied with a dry basic burger prolly won’t go back.
  • RM
    Raul Marquez
    Nov 3, 2025
    1.0
    Had me waiting wayyy too long this morning. Almost late to work. There were only two cars in the drive thru including me, no reason there should be such a wait. Had to pull out of the line before I got my order just to make it to work on time. Now im hungry at work. Ridiculous.
  • RA
    Ruth Armstrong
    Nov 1, 2025
    1.0
    What a disappointment The food was cold The fries were stale, onion rings were old tasting and the burger had obviously been sitting around for some time. I only stopped in there because it was the only place open in the neighborhood I happen to in and will NOT be going back
  • GS
    Gabriel Sosa
    Oct 31, 2025
    1.0
    I am forever traumatized I saw a homeless person practically showering in the rest room he was bucked naked and was fully lathered in soap 🧼 😳 I just froze in place briefly and then walked out of the restaurant.
  • LM
    Los Money
    Oct 19, 2025
    1.0
    Manager Laura was on personal cellphone throughout the entire ordering process and visit was seen texting and handling food without washing hands or sanitizing was also seen with most of staff in grill area watching videos or something because mobile device was out and they where seen all looking and delaying food orders from the distraction, also sending out incomplete orders when approached the counter to correct my order the manager & staff was seen in the back laughing and distracted as the front clerk was rushing & addressing them that they were unprofessional and shouldn't take that long to correct the situation when asked to cancel my order because on how long and unprofessional Manager & staff where with non sanitary acts (cell phone, no gloves, cross contamination) possible health code violations and get a refund the manager stated I couldn't cancel and to contact the Gm but didn't give a name she seemed bothered and upset very unprofessional. Very disappointed

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger on weekdays and weekends?

Whataburger is open 24 hours every day from Monday through Sunday.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.