Whataburger

4.4
2454 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
7400 GATEWAY BLVD E, EL PASO, TX
79915, United States

Hours

Reviews

4.4
2,411 reviews
5 stars
1,605
4 stars
463
3 stars
157
2 stars
60
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting employees like Luis and Roberto for their exceptional care.

Food Quality

While some reviews noted delicious and fresh food, others reported issues with incorrect orders and food being served cold or undercooked.

Cleanliness

Several customers mentioned cleanliness in the restaurant, but there were also complaints about dirty bathrooms and tables.

Order Accuracy

Multiple reviews indicated problems with order accuracy, including missing items and incorrect food preparation.

Overall Experience

Overall, experiences varied widely, with some customers expressing strong loyalty and satisfaction, while others reported significant frustrations.
  • AM
    Alan Andrés Chávez Muñíz
    Nov 16, 2025
    5.0
    Luigi Especial is a real thing. Atención muy buena por parte del cajero Luis M, la comida estaba muy rica y el tiempo de entrega fue muy rápido. Mi primera vez aquí y estoy seguro que no será la última
  • AE
    Ana Renee Estrada
    Nov 16, 2025
    5.0
    Best whataburger i'd been. Se habla español. Place is small but service could not be better.
  • EM
    Edgar Ivan Herrera Mijares
    Nov 14, 2025
    4.0
    Un lugar accesible en costo a comparación de la competencia
  • CC
    Cali
    Nov 11, 2025
    4.0
    This place gets packed quickly so be prepared to wait a bit even for takeout or drive thru. Excellent service and food as always.
  • TS
    Terence Spillane
    Oct 23, 2025
    1.0
    Went through the drive thru yesterday. Asked for regular ketchup and mustard on the side and plastic utensils. Asked to pull up after paying at the window, which is no problem. Employee brings my order and walks away immediately before I can check the order. Need to add I went through the drive thru because I am handicapped and have to walk with a cane, getting in and out of the car is difficult for me and takes a lot of time. When looking through my order no ketchup no plastic ware. I did have the mustard. I make my way out of my car and walk inside and notice an employee at one of the tables, I'm pretty sure it was the District manager because he was wearing what I would call an upper management shirt. Told him what happened and I told him I did not receive the ketchup or plastic ware. He apologized and asked spicy or regular ketchup and I said regular. He gave me the items in a bag and even threw in an apple pie which was very nice of him. I get to my hotel room and pulled everything out and the District manager gave me spicy ketchup instead of regular 😑. Very disappointing and ended up not eating my fries because I really enjoy ketchup with my fries. Looking at my receipt it even shows plastic ware, mustard and regular ketchup on my order. Need to slow down and pay attention to details on customers orders. After experiencing the District manager still giving me the wrong ketchup I understand why this store doesn't pay attention to details on an order, it is leader led behavior. Have to do better.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in El Paso, TX?

Whataburger is open 24 hours a day, 7 days a week, in El Paso, TX.

What pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.