Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Overall, customers found the food to be fresh and tasty, with some standout items like the Philly Cheesesteak and various burgers being praised.
Pricing
Many customers expressed that the prices are too high for the portion sizes and quality, with several reviews mentioning that meals cost around $20 or more.
Service Experience
Customer service experiences varied widely; while some staff members received high praise for their friendliness and attentiveness, others were criticized for being unfriendly or unhelpful.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and sticky floors, while others found the establishment to be clean and well-maintained.
Atmosphere
The atmosphere was described as casual and moderately noisy, with some customers appreciating the seating and TV, while others found it lacking in liveliness.
MM
M M
Oct 29, 2025
5.0
First time here absolutely love the food the burgers are delicious they're not greasy the smash tots and fries are really good the service was great will definitely be coming back
JJ
Josh Johnson
Oct 28, 2025
5.0
Great food, decent size serving. Super freindly and clean
WE
World Explorer
Oct 15, 2025
2.0
They no longer have the grilled chicken, that was their best sandwich
BS
Bryan Sims
Oct 8, 2025
2.0
It’s a shame the food is actually quite excellent here. It’s fresh and tasty.
However, it’s $20 for a burger, fries, and a drink. That’s actually insane. $3.39 for a 10 cent fountain drink? Wild.
MS
Michael Smith
Sep 12, 2025
5.0
Great spot, fast orders, and staff are nice. Food has been great every time
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.
What are the operating hours of Smashburger in El Paso, TX?
Smashburger in El Paso, TX is open every day from 11:00 AM to 9:00 PM.
Does Smashburger in Ft. Bliss offer delivery and takeout options?
Yes, Smashburger offers both takeout and delivery services, which you can order online through their website or app.
Is it possible to order Smashburger meals ahead of time for pickup?
Yes, Smashburger provides an order and pay ahead option to place your order before arriving for quick pickup.
Does Smashburger have seating available, including outdoor seating?
Yes, Smashburger has both indoor seating and outdoor seating available for customers.
Is Smashburger suitable for families with children?
Yes, Smashburger welcomes families and offers a children's menu along with high chairs and wheelchair accessible facilities.
What nearby attractions can I visit when I come to Smashburger at Ft. Bliss?
Near Smashburger, you can visit PLAYlive Nation arcade and amusement park, Playplace At Freedom Crossing park, and Ft Bliss Freedom Crossing shopping center for entertainment and shopping before or after your meal.
Are there other dining options near Smashburger at Ft. Bliss?
Yes, nearby dining options include Happy's Irish Pub, Dairy Queen, Buffalo Wild Wings, Chipotle Mexican Grill, Texas Roadhouse, Blaze Pizza, and Chili's Grill & Bar offering various cuisines and atmospheres.
Where can I find nearby services like money transfer or banking near Smashburger?
Nearby services include Western Union for money transfers and Armed Forces Bank for banking needs, conveniently located near Smashburger at Ft. Bliss.
What payment methods does Smashburger accept at this location?
Smashburger accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only.