Smashburger

4.2
929 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1611 Haan Rd., El Paso, TX
79906, United States

Hours

Reviews

4.2
929 reviews
5 stars
504
4 stars
240
3 stars
96
2 stars
42
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being fresh and tasty, with some standout items like the Philly Cheesesteak and BBQ Bacon Burger receiving specific mentions.

Service

While many reviews highlighted excellent service from specific staff members, there were also complaints about poor customer service and unwelcoming attitudes from some employees.

Pricing

Numerous customers expressed concerns about the high prices, feeling that the cost of meals was not justified by the portion sizes or quality.

Cleanliness

Some reviews noted cleanliness issues, including sticky floors and dirty tables, which detracted from the overall dining experience.
  • MM
    Martin Medrano
    Dec 3, 2025
    5.0
    Great burgers and the sweet potatoes fries 🍟 are delicious great te flavors
  • MM
    M M
    Oct 29, 2025
    5.0
    First time here absolutely love the food the burgers are delicious they're not greasy the smash tots and fries are really good the service was great will definitely be coming back
  • JJ
    Josh Johnson
    Oct 28, 2025
    5.0
    Great food, decent size serving. Super freindly and clean
  • WE
    World Explorer
    Oct 15, 2025
    2.0
    They no longer have the grilled chicken, that was their best sandwich
  • BS
    Bryan Sims
    Oct 8, 2025
    2.0
    It’s a shame the food is actually quite excellent here. It’s fresh and tasty. However, it’s $20 for a burger, fries, and a drink. That’s actually insane. $3.39 for a 10 cent fountain drink? Wild.

Frequently Asked Questions About Smashburger

What kind of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, sides, and desserts made with fresh, premium ingredients.

What are the operating hours of Smashburger in El Paso, TX?

Smashburger in El Paso, TX is open every day from 11:00 AM to 9:00 PM.