Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
895 reviews
5 stars
359
4 stars
139
3 stars
79
2 stars
49
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, both in the drive-thru and curbside.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
While some customers praised friendly staff, others reported rude behavior and poor management, leading to a negative experience.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, affecting the overall dining experience.
Food Quality
The food quality received mixed reviews, with some customers satisfied while others complained about cold or poorly prepared items.
- RARoberto AragonDec 30, 20254.0Restraunt was not clean as it should been. Bathrooms had no paper towels. Food was fresh.
- AJAlejandro JordanDec 23, 20255.0Great customer service 👏
- EEErikaDec 10, 20252.0They were advertising the grinch happy meal but they all would say they didn't have it. False advertising
- IIItzelDec 2, 20252.0There wasn’t a line, yet we had to wait in the parkings. 10 minute wait for a happy meal and nuggets
- PHPearly H.Nov 30, 20254.0I only ordered a medium fries and they were not hot. I asked for a replacement and they replaced with no fuss. I was asked to pull up and I received them in top speed hot and fresh.
Frequently Asked Questions About McDonald's
What are the daily operating hours of this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:59 PM.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.
Where is this McDonald's located?
It is located at 12181 Eastlake Blvd, El Paso, TX 79928, United States.
Is there a McDonald's app to order from this location?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What nearby coffee shops can I visit after dining at this McDonald's?
Nearby coffee shops include Starbucks and Dutch Bros Coffee, perfect for grabbing a coffee or smoothie after your meal.
Are there other fast food restaurants close to this McDonald's?
Yes, nearby fast food options include Jersey Mike's Subs, Panda Express, Chick-fil-A, Wingstop, and Auntie Anne's.
What nearby services are available if I want some personal care or shopping while visiting this McDonald's?
Nearby personal care services include Great Clips and European Wax Center. For shopping, there are Dollar Tree, Ross Dress for Less, Five Below, and Mattresses Firm El Paso.