McDonald's

3.4
228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
7555 N Mesa St, El Paso, TX
79912, United States

Hours

Reviews

3.4
228 reviews
5 stars
84
4 stars
46
3 stars
29
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude behavior from staff, particularly management, and frequent issues with order accuracy.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty tables and floors, and concerns about food safety.

Order Efficiency

Customers experienced long wait times for orders, both in-store and at the drive-thru, often receiving cold or incorrect food.

Food Quality

Feedback on food quality was mixed; while some enjoyed specific items like iced tea and burgers, others complained about undercooked or stale food.

Technology Issues

The new electronic ordering system was criticized for being inconvenient, especially for older customers, and often led to order mix-ups.
  • MM
    Mellow
    Nov 15, 2025
    1.0
    No matter the employees I see working here they ALWAYS take forever to attend and for me to receive order even if it is a small order.
  • GT
    gerardo trabulsi
    Sep 28, 2025
    1.0
    Very rude lady upfront.
  • AT
    Ashley Trevino
    Sep 8, 2025
    2.0
    Places an online order for breakfast was told on arrival at 10:26 that I was recalled and they couldn’t make it even though it was place BEFORE 10:30 am which is obviously annoying because I specifically left bed FOR the egg biscuit sammy. Needless to say we all know it’s frozen plz at least microwave our to go orders. *side note when down the about 15 to my next McDonald and they happily filled my breakfast order AFTER 10:30* thanks corporate America
  • AC
    Araceli Conner
    Aug 29, 2025
    5.0
    New concept! Now you order thru the screen.. you still can paid cash, but most of the time is with card..
  • ML
    Maribel Lg
    Aug 24, 2025
    1.0
    Pedi la cajita de hello kitty y me dieron la normal que por Que disque ya no tenian y un cafe frio sin azucar literal agua con cafe y las papas super saladas de la hamburgesa ni hablamos muy mal servicio si pudiera le ponia un 0 estrellas. 😡😡😡

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location on N Mesa St?

This McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and general service.

During what hours is the drive-through service available?

The drive-through is open every day from 6:00 AM to 11:00 PM, providing convenient late-night access.