McDonald's

3.8
1450 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7392 Alameda Avenue, El Paso, TX
79915, United States

Hours

Reviews

3.8
1,450 reviews
5 stars
713
4 stars
270
3 stars
185
2 stars
78
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty restrooms and overall unsanitary conditions in the dining area.

Order Accuracy

Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.
  • EO
    Edgar ote
    6 days ago
    5.0
    Just stopped for coffee on the drive thru
  • ES
    Elena Saenz
    Dec 23, 2025
    5.0
    Fast service. Food was hot and ready to enjoy
  • AH
    Anthony Huerta
    Dec 14, 2025
    1.0
    40 minutes to give me my mobile order, I had to came out of my car and go to the store and ask for my order, when I ask, they told me that they were about to make it, that took 10 more minutes, then, when I got home I saw that my burger didn’t had bacon, no napkins, no straws. And to make it worst, they didn’t even apologize for the inconvenience or something!
  • NT
    NaNa TaShawn
    Nov 20, 2025
    2.0
    Food was good. Service was good. The Play area is absolutely Disgusting and needs to be closed cleaned and renovated. Do not recommend bringing your kids and babies here.
  • FM
    Fátima Meléndez
    Nov 19, 2025
    1.0
    The food is excellent as every other McDonald's, but the customer service is terrible, workers won't even say hello or thank you, I understand people have bad days but that's not excuse is your working for customer service, there is a couple of decent people but most of them are rude, one of them even rolled his eyes at me because I asked for a 2 items order that took more than 20 mins, I dont really think I want to go back to that McDonald's...

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7392 Alameda Avenue?

McDonald's operates daily from 5:00 AM to 10:00 PM.

Is there a drive-thru available at this McDonald's, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.