McDonald's

3.8
1442 reviews
Get DirectionsCallWebsite

Business Details

7392 Alameda Avenue, El Paso, TX
79915, United States
(915) 775-3528
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7392 Alameda Avenue, El Paso, TX
79915, United States

Hours

Reviews

3.8
1,442 reviews
5 stars
709
4 stars
268
3 stars
184
2 stars
78
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews highlighted issues with food freshness, including cold fries, overcooked chicken, and incorrect items.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the condition of the restrooms and dining area.

Customer Experience

Mixed experiences were reported, with some praising the efficiency of the crew while others expressed dissatisfaction with the overall service.

Order Accuracy

A significant number of reviews mentioned that orders were frequently incorrect, leading to frustration among customers.
  • NT
    NaNa TaShawn
    4 days ago
    2.0
    Food was good. Service was good. The Play area is absolutely Disgusting and needs to be closed cleaned and renovated. Do not recommend bringing your kids and babies here.
  • FM
    Fátima Meléndez
    5 days ago
    1.0
    The food is excellent as every other McDonald's, but the customer service is terrible, workers won't even say hello or thank you, I understand people have bad days but that's not excuse is your working for customer service, there is a couple of decent people but most of them are rude, one of them even rolled his eyes at me because I asked for a 2 items order that took more than 20 mins, I dont really think I want to go back to that McDonald's...
  • EH
    Eduardo Hernandez
    Nov 9, 2025
    1.0
    Rude rude..there system was down which is fine..things happen..so i ask for nearest other mcdonalds so the cashier taking the order ask the other girl an she said..just tell him to drive that way..ANNOYED..
  • JW
    Jason Withrow
    Nov 9, 2025
    2.0
    Door says open at 5am, showed up at 630 after ordering on the app to find the doors locked. Drive through was blocked off but workers were inside. Was told the manager wasn't there and nobody knew where they were. If the store was closed, I shouldn't have been able to place an order through the app. They did bring my order to the door, but the drinks weren't right.
  • SG
    Samantha Gallardo
    Oct 26, 2025
    1.0
    I placed an order for breakfast at 10:45. When I got to McDonalds there was a long line at the drive thru and they told me I need to cancel my order and reorder with lunch food since I wasn’t there by 11am to get my breakfast food. They’re very rude and it shouldn’t be a problem to the customer if they ordered it ON TIME through the app. No food should be put away before 11, please understand there is a wait time.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7392 Alameda Avenue?

McDonald's operates daily from 5:00 AM to 10:00 PM.

Is there a drive-thru available at this McDonald's, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM.