Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,327 reviews
5 stars
1,084
4 stars
511
3 stars
329
2 stars
134
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced unprofessional behavior and long wait times.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and well-prepared meals, while others received cold or improperly cooked items.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising the cleanliness while others reported dirty conditions.
Speed of Service
Many customers expressed dissatisfaction with slow service, particularly during busy hours, contradicting the expectation of fast food.
- SVSteven Vernon1 day ago1.0So much for fast food... It took 25 min to get my food and it was still wrong. They had about 4 other customers waiting in the side lanes.
- AAAdrianaNov 14, 20251.0Make sure you check you order; they always forget something. And they take forever even when you order ahead.
- MGMatthew GotthardtNov 12, 20255.0No mistakes I guess but it's a great place.
- JJJAGNov 9, 20255.0This place always gets my order right. They know how to handle the food properly. I can tell because the fries are always good.
- AMAlicia MaldonadoOct 12, 20252.0At 8:50 am this morning I got a hot cake breakfast with an orange juice. I drove up to the window & the guy shoved the food out the window and closed it & didn’t really say anything at all. He then shoved the orange juice out the window and then realized I was the same person and says “wait, that’s not yours, give it back.” I said “no I’m not giving it back I paid for it.” Then, he's like “well I don’t have it on the screen so you didn’t buy it”. “Yes I did, not giving it back. Go ahead and check.” “It’s not on there will you just give me the juice?” “No I’m not giving it back.” This is a seriously unprofessional conversation. He asked for my receipt and realized it wasn’t the same order number and said “give the food back.” I gave the food back and he gave me my proper order without apologizing or saying anything at all. I know mistakes are made and I usually let things slide but the attitude over something simple is what got me heated. Lowkey acting like I’m stealing when you messed up is insane. Can’t cut it sending out orders at McDonald’s, life is going to be hard for you.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in El Paso, TX?
McDonald's in El Paso, TX is open 24 hours a day, 7 days a week.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 24/7 every day of the week at this McDonald's.
Can I get delivery from this McDonald's? If so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:59 PM at this McDonald's.
What pickup and delivery options does McDonald's offer?
McDonald's offers curbside pickup, regular delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru service open 24 hours.
Are there any furniture stores near this McDonald's where I could shop?
Yes, nearby furniture stores include Popular Mattress, Tradicione's Furniture Store, Nest Furniture Gallery, Furniture City, and National Furniture Liquidators Outlet Store.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Blake's Lotaburger and Raising Cane's, which offer burger and chicken meals respectively.
What dining alternatives are available near McDonald's for breakfast or brunch?
IHOP and Blake's Lotaburger are nearby breakfast and brunch restaurants you can visit.
How can nearby businesses and services be useful during my visit to McDonald's?
Nearby businesses like Circle K convenience store and Western Union money transfer can assist with quick errands, and stores like Bath & Body Works and Pandora offer shopping options to enjoy before or after your meal.