Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,725 reviews
5 stars
1,017
4 stars
517
3 stars
417
2 stars
238
1 star
536
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers consistently noted long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, including raw items and stale fries, indicating a lack of quality control.
Customer Service
Feedback highlighted a lack of professionalism and training among staff, with reports of rude behavior and dismissive attitudes.
Cleanliness
The dining area was frequently described as dirty, with unclean tables and a general lack of upkeep noted by multiple customers.
- LSLuis Santos3 days ago1.0I waited 30 minutes for a simple cookie tote (13 cookies). I never received them and left. Don't bother coming to this "fast food" restaurant.
- JGJade Ganj6 days ago1.0Just don’t ask for light sauce 🤣. Overall this location sucks…
- DDD M (Delaya)Nov 10, 20251.0Spent 15-20 mins waiting for my food......twice they gave me someone else's order......finally they hand me mine it has the receipt on it and they still got it wrong -i trusted they finally had it right but they still messed up - unfortunately I had already left they mixed up my order with someone else's. Next time if you're gonna make us wait at least get our orders right. The guy handing out the orders wasn't even verifying who got what, first time I asked him is it mine is it a chicken sandwich? He said yes ready to leave, I peaked inside the bag and it wasn't mine.
- JGJessica GomezNov 8, 20251.0We are from Houston this is the worst service of McDonald's ever. Waited at least 15 minutes in drive thru just to be at the window to wait another couple minutes just to be told park in a parking spot to wait for 2 Coffees! As well my order was mobile order.
- MGMorgan GranowskiNov 2, 20251.0Over a 20 minute wait to be handed cold food is wack. Maybe one of the employees standing inside doing nothing could help the poor kid running all the food by himself
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5440 Dyer St, El Paso, TX?
McDonald's at 5440 Dyer St, El Paso, TX is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 through their online ordering platform.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, there is a 24-hour drive-thru service available every day.
What payment methods are accepted at McDonald's El Paso location?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I use a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What special services does this McDonald's offer for contactless convenience?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options for customer safety and convenience.
What nearby restaurants can I visit if I want other dining options close to McDonald's on Dyer St?
Nearby dining options include Burger King, Subway, Church’s Texas Chicken, Taco Bell, Tugboat Fish and Chips, Sorrento Italian Restaurant, Tiny’s Cafe, and El Rincon del Ferny.
Are there any nearby mobile phone stores close to McDonald’s at 5440 Dyer St?
Yes, Cricket Wireless Authorized Retailer, T-Mobile, and Talk 4 Less Wireless are nearby mobile phone stores you can visit.
What services can I find near McDonald's if I need automotive repair or tire services?
Nearby automotive services include Tops Tire & Wheel, Yearwood Tire Center, and RPM Transmissions for repair and tire needs.
Does this McDonald's location provide free WiFi and are there gift cards available?
Yes, this McDonald's offers free WiFi and also provides gift cards as part of their services.