Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,702 reviews
5 stars
834
4 stars
344
3 stars
227
2 stars
96
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and front counter.
Food Quality
Inconsistent food quality was noted, with complaints about cold fries, undercooked items, and missing condiments.
Cleanliness
The dining area was generally clean, but the children's play area received negative feedback for being dirty and poorly maintained.
Operational Issues
Customers experienced long wait times, especially in the drive-thru, and issues with the restaurant's hours of operation.
Positive Experiences
Some customers praised the fast service and friendly staff, highlighting specific positive interactions.
- GDGabriela DorantesNov 15, 20251.0Estába en ventanilla recogí mi pedido y cerraron la ventana y les hablé porque tenía una duda referente a mi compra y me ignoraron, a pesar de que insistí , solo vieron hacia otro lado. Mal servicio.
- AFAlicia FelixNov 11, 20254.0Old and New food items in house now.
- LGLin GuNov 6, 20255.0Soft McGriddle and juicy sausage patty.
- DGDaniel GonzalesOct 30, 20251.0It says it’s 24 hours and it’s closed.
- BIBetty IbarraOct 15, 20251.0Fries and nuggets were cold. When they took our order to our table they said we close in 10 mins. When my grandfather asked for a coffee refill they told him the lobby was now closed so there was no more refills. Coming from a long day at the hospital with a family member to this horrible food service. Definitely won't be back to that MC Donalds. Both employees were rude.
Frequently Asked Questions About McDonald's
What are the McDonald's location hours of operation?
This McDonald's location is open 24 hours a day, 7 days a week.
When is the drive-through service available?
The drive-through is open 24 hours a day, every day of the week.
During what hours is delivery service offered?
Delivery is available from 5:00 AM to 10:59 PM every day.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru available 24/7.
Which nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include another McDonald's and Whataburger, providing you with multiple burger restaurant choices.
Are there nearby entertainment options close to McDonald's at 5620 Montana Avenue?
Yes, you can visit 777 Sweepstakes casino and The Easton Venue concert hall for entertainment before or after your meal.
What nearby services can be convenient around this McDonald's location?
Nearby services include Enterprise Rent-A-Car for travel needs, iPhone Repair El Paso for phone repairs, and several insurance agencies such as Clover Insurance Agency and Nationwide Mutual Insurance Company.