McDonald's

3.5
2515 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9461 Dyer St, El Paso, TX
79924, United States

Hours

Reviews

3.5
2,515 reviews
5 stars
993
4 stars
481
3 stars
371
2 stars
168
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers expressing frustration over missing items.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms being a common complaint.

Customer Service

Several customers noted rude or unprofessional behavior from staff and management, impacting their overall experience.

Food Quality

Multiple reviews mentioned poor food quality, including stale or cold items, and issues with food preparation.
  • EP
    elvin padilla
    6 days ago
    1.0
    Awful environment, food was cold , and service is horrible , good luck
  • TT
    Tina
    6 days ago
    1.0
    Waited 40 minutes for this and it’s all burnt! Never going back.
  • LR
    Liz Romo
    Nov 17, 2025
    1.0
    service was terrible the manager young guy with glasses gave us the food it was 830 pm and told us we had to leave cause they close at 9
  • RR
    Roman
    Nov 13, 2025
    1.0
    It was done really fast I got a Mc Rib And 20 piece Mc Nuggets and It’s made me feel so sick I’m not usually one to throw up but it’s been destroying my guts n I’ve been none stop in the bathroom I couldn’t even finish the 20 piece I ate 10 n the mc rib n my stomach started to feel dead my butts literally on fire I called to warn them about n they just said okay n hung up I thought it was weird till I saw all the reviews
  • JO
    Jesus Orozco
    Oct 25, 2025
    1.0
    Just like every other McDonald’s in El Paso Tx. They have some type of promotion going on. You’ll buy food to go and they’ll purposely give you the wrong items….

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9461 Dyer St, El Paso, TX?

McDonald's at 9461 Dyer St, El Paso, TX is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, 7 days a week.