Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.
Service Speed
Customers consistently experience slow service, with long wait times for orders, both in-store and drive-thru.
Order Accuracy
Many reviews mention frequent mistakes with orders, including missing items and incorrect food.
Customer Service
Staff interactions are often described as rude or unhelpful, with several complaints about poor management and lack of training.
Food Quality
Customers have reported receiving cold or old food, contributing to a negative dining experience.
SA
Susan Alvarado
5 days ago
1.0
Treated so rudely over the phone submitted complaint with mc Donald's online don't know how much good it will do since it's a franchise
MM
mileymanifestation1
Nov 15, 2025
1.0
I ordered a mcmuffing and was given a mcgriddle even with my reciept saying mcmuffin
EG
Enrique Gomez
Nov 13, 2025
1.0
Enserio 20 minutos esperando una orden que ya estaba lista, solo porque la incompetente empleada no me la quería entregar, porquería de empleados enserio.
EM
Eduardo Mendez
Nov 3, 2025
1.0
Worst experience ever in a fast food rest. As you enter , you can see they don't take out the trash bags, and all the tables are dirty. I had to clean my own table after they told me to sit somewhere else and refuse to clean it. I always go to kiosk and get my number. They yelled my number several times until I told them to bring it to the table. One of the girls said "que se lo lleven quiere tu crees." Me being confused asked if they don't bring it to the table anymore and he answered "sorry I didn't notice" which it was obvious he did because he was the one yelling the number. Some kid climbed to the counter where they have the ketchup. Kid was there for a minute and employees never noticed until the kid's parent did.Never coming back to this location. Incident happened oct 16 @5:30pm
BR
Brazy Roman
Oct 28, 2025
1.0
I placed an online order & waited inside, 30 minutes pass & an employee ask me what my order was then proceeded to make it, do coffee tasted old and they didn't even put French vanilla I had to ask them to remake it