McDonald's

3.7
1141 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8675 Alameda Avenue, El Paso, TX
79907, United States

Hours

Reviews

3.7
1,141 reviews
5 stars
543
4 stars
196
3 stars
150
2 stars
56
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, with complaints about sticky floors and unsanitary environments.

Food Quality

There were numerous complaints about food quality, including cold items, missing ingredients, and overall dissatisfaction with the meals.

Management Problems

Customers expressed frustration with management's lack of responsiveness and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers noted good food and friendly service during their visits.
  • EF
    Eddie Fonseca Aka Fonzy
    Nov 16, 2025
    2.0
    12:41 on a Saturday with zero customers in store and 3 in the drive thru. After sitting in the drive thru I came in and waited some more. However, a lovely smile and service made it somewhat better when dealing with a person after the kiosk malfunctioned. All fast food has gone to hell!!
  • PM
    Patricia Maldonado
    Nov 11, 2025
    1.0
    I did curbside pick up it was super fast and didn’t miss anything on my Order.
  • AP
    Aren Cross (p4nch0)
    Nov 7, 2025
    5.0
    Rápidos!!
  • RP
    Rose Parga
    Oct 17, 2025
    1.0
    Not allowing coffee refills anymore,, been saying for the last two months the coffee machine is broken but yet selling coffee thru drive thru. Don't understand the need to have to lie to customers. They also discourage the servers from talking/mingling w customers,,, also wish they'd just turn their TVs off instead of pushing their political propaganda. Had to drive over to Whataburger instead.
  • CJ
    cajas fuertes jlt.
    Oct 14, 2025
    2.0
    Pedí una hamburguesa de green chile y no le pusieron ok no dije nada ...Termine me levante al baño y tire mi basura y deje mi vaso para pedir un poco más de soda antes de irme i le pido a una encargada ..dogo encargada porque vestida con blusa de color azul le doy mi vaso aun con hielo y se me queda mirando y le orégano algún problema ..? Dice ella esque si salio de la tienda no le puedo dar más soda.. le digo a ok acabo de salir de el baño y aquí esta mi recibo..se va a tomar la soda y le enseño mi recibo..y dice no está bien ñero se quedó con la duda la señora.. Ahora digo yo que tan pobre esta esa tienda coma para quitar la fuente de Sodas al público y los gerentes actúan como si uno les estuviera pidiendo limosna. Se los dejo a su criterio.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8675 Alameda Avenue, El Paso?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available every day from 5:00 AM to 11:00 PM.