Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,445 reviews
5 stars
795
4 stars
463
3 stars
384
2 stars
214
1 star
589
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned the restaurant's dirty conditions, including unclean dining areas and restrooms.
Wait Times
Customers consistently complained about long wait times for food, both in the drive-thru and curbside pickup.
Food Quality
Feedback indicated that food quality was often subpar, with reports of cold, overcooked, or improperly prepared items.
- LCL Carter4 days ago1.0You really can't expect too much from these people. This is an Absolute No Customer Service Environment, and one must understand that before you breech their threshold. I only patronize this place because my wife likes it, for some reason that is unknown to me. If you go here: 1. Somehow get them to take your order. 2. ...you're gonna wait. These people don't care about your time, nor the product that they eventually yeild. 3. Audit whatever they give you! 4. Identify their inefficiencies, and explain what you need them to do. 5. Re-Audit whatever they give you, Again. 6. If they get it right, be thankful and simply leave. They are the definition of modern day American fast food.
- AHASHLEY HERRINGNov 17, 20251.0I stood at the front counter for 15 minutes without anyone actually acknowledging my existence. Every single employee on the clock looked at me at least twice, and 3 of them walked by me... Never said a word to me. Finally, I asked if anyone was working the front counter. The girl seemed annoyed with me, and took my order very rudely. I will NEVER come to this location again. EVER. Edit: I waited another 10 minutes just to get 2 large cups of sweet tea. Finally, Brian helped me. Got to the car, and took a drink to learn it was pure sugar. Took them back inside, to realize that the lobby fountain machine was only giving carbonated water, then Brian very nicely got me new drinks. He deserves a raise. Everyone else should be fired or take classes.
- GKGiovanny Morales (Emperor King)Nov 10, 20252.0These guys always messes up my orders and even for got to give me the other 10pc mcnuggets when I ordered a 20pc. I recommend going to another McDonald's these guys are always slacking.
- XOXavier OrdonezNov 1, 20251.0Dont call it a drove through if yall cant handle taking an order and making food in an orderly manner. No reason why every single car should have to park because this place cant get it together. If I wanted to sit and wait I would of went inside, do better.
- EPErika PatriarchiasOct 19, 20252.0Used to be my face mcds location but the last like 5 times straight the quality is horrible. I have to get food remade or it goes to the trash. But other mcds I don't have this issue with so it's literally this location with low standards. Spoke to manager Zoey and while she was friendly and had my order remade for free, the same issues occured My fries I asked for extra salt still didn't have extra salt, my sandwiches still didn't have any mustard at all when I asked for extra mustard. Still crappy customer service from the employees
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4545 Woodrow Bean, El Paso?
McDonald's at 4545 Woodrow Bean in El Paso is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, this location offers delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
Does this McDonald's have a drive-thru?
Yes, this McDonald's has a drive-thru that is open 24 hours every day.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4545 Woodrow Bean, El Paso, TX 79924, USA.
Are there any phone or electronics stores near this McDonald's?
Yes, nearby you can find TCC, Verizon Authorized Retailer, Verizon store, and T-Mobile, which offer mobile phones and accessories.
What dining options are available near this McDonald's?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Snax Shack, Taco Bell, and Whataburger.
What conveniences are nearby that might help during your visit?
Nearby conveniences include Murphy USA gas station and convenience store, Circle K, Wells Fargo ATM, and Minute Key locksmith services.
Does this McDonald's offer any rewards or loyalty program?
Yes, through the MyMcDonald's Rewards program, customers can earn points to get free food.