McDonald's

3.3
2461 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4545 Woodrow Bean, El Paso, TX
79924, United States

Hours

Reviews

3.3
2,461 reviews
5 stars
798
4 stars
464
3 stars
386
2 stars
215
1 star
598

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Food Quality

Many customers complained about cold, overcooked, or incorrect food items.

Customer Experience

Several reviews noted a lack of customer care and attention from staff, leading to a negative dining experience.
  • GB
    gabrielle bowman
    Jan 4, 2026
    1.0
    Just bought a mc chicken and it was tough as hell it was probably sitting under the warmer way to long smh
  • EL
    Eliza Joy Lindsay
    Jan 1, 2026
    1.0
    Waited over a half hour for a doordash order to be completed. Had to ask several different employees to finish it. Very rude, lots of yelling and profanity coming out of the kitchen. They completely ignore everyone up front and focus on the drive thru
  • SB
    Smiley Bear
    Dec 17, 2025
    1.0
    I just ordered from this Mcdonalds fries tasted horrible as if they were there all day and just reheated or burnt. No taste no salt. Tasted like old fries
  • DA
    dino anastasia
    Dec 17, 2025
    1.0
    THIS HAS TO BE ONE OF THE WORST I HAVE EVER HAD THE DISPLEASURE OF ORDERING AND EATING FROM!! THE QUARTER POUNDER WITH CHEESE WAS ROOM TEMP ON THE BURGER AND COLD ON THE SLICE OF FAKE CHEESE!!! SERVERS HAVE AN ISSUE WITH THAT THEY BRING TO WORK AND DUMP ON YOU AS IF THEY WOULD RATHER BE ELSEWHERE OTHER THAN WORK!!
  • BC
    Benjamin Cox
    Dec 7, 2025
    2.0
    This place is a disgrace (note the rhyme). Sure, the food is fine, but service and surroundings play a huge role in the experience as a whole (note the rhyme again). Ordering was okay, but it was afterwards that things started spiraling. My sister had to wait five minutes at the counter for someone to acknowledge her and give her the sauce that should have come out with our order to begin with. And then a little bit later, as we’re all sitting down to eat, some bozo exits through the emergency exit, triggering the alarm. This would be totally understandable and forgivable of course, except it took about 10 minutes for someone to come out and turn the obnoxious sound off. Finally, as my siblings were finishing up I decided to buy myself an ice cream before we all headed out. I go up to the counter to just order there cuz I had cash and I wanted to ensure that I would be able to receive my order. And I wait. And wait. And wait. A line begins to form behind me, while the entire time employees are milling about in the back, glancing at the counter from time to time but not caring enough to come over and take a simple ice cream order… after about 10 minutes of being neglected I gave up and my family left. The food was okay overall, but if you want friendliness and good service, I would advise going elsewhere.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4545 Woodrow Bean, El Paso?

McDonald's at 4545 Woodrow Bean in El Paso is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery, same day delivery, and no-contact delivery services.