Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,144 reviews
5 stars
1,014
4 stars
469
3 stars
292
2 stars
117
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted that the establishment was often dirty, with complaints about the condition of tables and restrooms.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Management Issues
Multiple reviews pointed to poor management practices, including lack of oversight and inadequate staffing.
- CRCesar RNov 10, 20255.0I was there late hardly no on there was clean great to enjoy at night service was good they brought out good straight to our table no mistakes workers were very friendly
- MPMidia PNov 9, 20253.0Me gusta mucho el café de mcdonald's, y el desayuno, no es el más saludable pero lo diafruto
- DNDaniel NajeraNov 9, 20251.0Pésimo servicio más de 20 minutos esperando a que me tomen la horden
- LLLisa LisaNov 4, 20251.0Female took order incorrectly and was rude. ( Second time this happens) Tables were dirty. No napkins. No ice for drinks. Will be calling corporate
- MMMary MelendezOct 21, 20254.0This place was good and I like it. The coffee is delicious and the staff is super nice!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2401 N Mesa St, El Paso, TX?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's have a drive-through service?
Yes, the McDonald's at 2401 N Mesa St offers drive-through service 24 hours a day, every day.
What delivery services are available at this McDonald's?
They provide delivery services including curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via a mobile app?
You can order food through the McDonald's app available on iOS and Android, or visit their online ordering link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any medical facilities near McDonald's on N Mesa St?
Yes, nearby medical facilities include DaVita Mesa Vista Dialysis, American Renal Associates - El Paso Dialysis Center, and Ep Premiere Medical Group.
Which restaurants are located close to McDonald's at 2401 N Mesa St?
Nearby restaurants include Chelito's - UTEP (Mexican), Chubby's Bronx Deli (Sandwich shop), SALT BOX pours & provisions (French), Tom's Folk Cafe (American), and Kaedama (Japanese).
Where can I shop for groceries or pharmacy items near this McDonald's?
You can visit CVS Pharmacy for medicine and health items, Dollar General for discount goods, and Spec's Wines, Spirits and Finer Foods for grocery and liquor needs, all nearby.
Is there anything interesting to do near McDonald's on N Mesa St?
Besides dining options, you can check out Ocelotl Martial Arts Academy for fitness, Marble Slab Creamery for ice cream, or visit local liquor stores like Spec's and WB Liquors.