Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
3,442 reviews
5 stars
1,625
4 stars
730
3 stars
478
2 stars
186
1 star
423
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty tables and restrooms.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly with mobile and drive-thru orders.
Speed of Service
While some praised quick service, many others noted long wait times and slow service during busy hours.
Atmosphere
The presence of homeless individuals around the location contributed to an uncomfortable dining atmosphere for some customers.
- CDClaudio Davalos3 days ago5.0Always a good time
- CCCesar CamposNov 12, 20251.0Horrible service I recently put a breakfast order at 10:15 when I got there they told me they had to refund my order . Pretty much left my warm house for nothing to come back empty handed
- RMRobert MtzNov 9, 20255.0Great staff and no wait for the fresh food.
- MSMonitaa SotooNov 8, 20251.0Hice mi orden por la app me falto que me entregaran comida de mi orden pedí un café helado y sabia a pura agua con hielos regrese a reclamar me dijeron que esperara en número #1 mientras me entregaban lo que faltaba dure 35 minutos y nunca salieron a entregarme nada yo tenia que ir a mi trabajo muy molesta me retire marítimo servicio al cliente
- ARAbigail ReyesNov 2, 20251.0Big Mac had a bite so I cut if off. Quarter pounder was not built like one, as shown. They were supposed to be meals but just gave me burgers. My dad stopped me from going back so I'll just put this here.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2811 Gateway W, El Paso?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery including same day and no contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering links.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 at this location.
What payment options are accepted at McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in El Paso?
This McDonald's is located at 2811 Gateway W, El Paso, TX, 79904, USA.
Are there other fast food restaurants near this McDonald's?
Yes, Burger King is nearby, providing customers with alternative burger options in the area.
Is there a convenient store near McDonald's where I can shop?
Yes, Dollar General is nearby and offers discount and arts and crafts items.
What entertainment options are available near McDonald's?
Redbox kiosk is close by, where customers can rent movies or games to enjoy before or after meals.
What services can I find near McDonald's for automotive needs?
El Dorado Body & Custom and Ramon’s Auto Services are nearby, offering auto body repair and automotive services respectively.