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Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with many customers experiencing rude behavior and poor communication.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold or stale items, particularly fries, and issues with food presentation.
OA
Olga C. A
Nov 16, 2025
1.0
Currently recovering from the worst salmonella poisoning I’ve ever had thanks to an undercooked chicken strip that they use for their wraps. How do you undercook a chicken strip that tiny? Disgusting!
LL
Ladybug6329 Ladybug0182
Nov 15, 2025
1.0
This location is Empty everytime I come in. So why does it take 30+ minutes for my order. I can stand at the register and nobody Greets Me ever. Its so frustrating 😫. No Smiles Just Angry Looking Women. Please Fix it. 🙏
EV
Erika Villela
Nov 8, 2025
1.0
Demasiado lentos el establecimiento está muy sucio, yo limpié mi mesa. Toda le ente estaba molesta porque taraban mucho en entregar la órdenes.
RA
Ruby Abasta
Nov 6, 2025
5.0
Service is usually mid at this location, but tonight was different, the crew was on point and loved the vibes.
JS
Jacqueline Salgado
Nov 3, 2025
1.0
There is a caucasian young man at the first window of the drive thru that is very rude, when i was ordering at the speaker i felt rushed, and once i got to the window to pay, he asked me if one item was my order, but my order had way more items and so i mentioned them but he was very sarcastic and rude, as well as made rude hand gestures as if i was stupid, the rest of the staff was friendly, he should follow their example
What are the operating hours of McDonald's at 1896 N Zaragoza, El Paso, TX?
McDonald's at 1896 N Zaragoza is open 24 hours every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 1896 N Zaragoza features a drive-through that operates 24/7.
What payment methods are accepted at McDonald's on N Zaragoza in El Paso?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services can I find at McDonald's besides food?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby fast food options are available around McDonald's at 1896 N Zaragoza?
Nearby fast food options include Wendy's, Burger King, Taco Bell, Whataburger, Freddy's Frozen Custard & Steakburgers, and Raising Cane's, providing customers with a variety of alternatives.
Are there convenient gas stations or convenience stores near this McDonald's?
Yes, nearby places include Circle K, Corner Store, Shell, and Speedway, where customers can fuel up or grab essentials before or after their meal.
What nearby amenities might be useful for customers visiting McDonald's at 1896 N Zaragoza?
Nearby amenities include Sierra Providence Hospital for medical needs, Anytime Fitness Joe Battle for fitness enthusiasts, and Western Union for money transfer services.
Where can I find McDonald's full menu and rewards program information?
You can view the full menu online and learn about MyMcDonald's Rewards through their official website and rewards page.