Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and problems with mobile app orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and fresh food during their visits.
KK
Kylie Kirker
3 days ago
1.0
Very rude and they take long for simple orders every single time.
JA
Javier Amparan
4 days ago
1.0
Its mac Donald's what can I say I regret even wanting McDonald's now.
EM
Erik Macias
6 days ago
1.0
Ordered the number two plain WITH sauces and they gave me a burger with no cheese no sauce and they gave me all of the veggies.
JD
Julian Duran
Oct 30, 2025
1.0
I ordered 2 ice cream cones and the girl at drive thru charged me $5.79. I got to the San Elizario, Copia, Zaragoza and those ice cream cones are always about $3 some change. I do don’t recommend coming to this McDonald’s the employees will charge you extra
AD
Alexis D
Oct 24, 2025
1.0
I was given my order of 2 different meals and both entrees were missing entirely. When I made the drive back after they told me they'd correct their mistake, they only offered me one of the two missing entrees.