McDonald's

3.7
1886 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1598 George Dieter Drive, El Paso, TX
79936, United States

Hours

Reviews

3.7
1,886 reviews
5 stars
818
4 stars
402
3 stars
256
2 stars
112
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and problems with mobile app orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and fresh food during their visits.
  • KK
    Kylie Kirker
    3 days ago
    1.0
    Very rude and they take long for simple orders every single time.
  • JA
    Javier Amparan
    4 days ago
    1.0
    Its mac Donald's what can I say I regret even wanting McDonald's now.
  • EM
    Erik Macias
    6 days ago
    1.0
    Ordered the number two plain WITH sauces and they gave me a burger with no cheese no sauce and they gave me all of the veggies.
  • JD
    Julian Duran
    Oct 30, 2025
    1.0
    I ordered 2 ice cream cones and the girl at drive thru charged me $5.79. I got to the San Elizario, Copia, Zaragoza and those ice cream cones are always about $3 some change. I do don’t recommend coming to this McDonald’s the employees will charge you extra
  • AD
    Alexis D
    Oct 24, 2025
    1.0
    I was given my order of 2 different meals and both entrees were missing entirely. When I made the drive back after they told me they'd correct their mistake, they only offered me one of the two missing entrees.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours daily.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open 24 hours every day of the week.