Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold or improperly cooked food, including cold fries and undercooked items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Customer Service
While some staff members received praise for their positive attitudes, others, including management, were criticized for unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and food preparation areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
IE
Iris Escalona
Oct 18, 2025
2.0
Not sure if they're trying to stay ahead of the crowd, or it's a management process or idk. But the fries are always cold and never fresh. We're paying for the food. The nuggets this time around were also cold. I basically threw money away as neither of us ate the fries.
AH
Alonso Holguin
Aug 6, 2025
1.0
Almost got my order wrong while ordering, and then they took super long to make the wrap, and to top it off my ranch wraps were undercooked and still pink inside