Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised staff for being polite and helpful, while others reported rude behavior and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Food Quality
Inconsistent food quality reported, with issues such as cold fries, undercooked items, and overall dissatisfaction with freshness.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and food preparation areas, with some customers noting improvements while others reported poor conditions.
AA
Alesi Ala
Dec 10, 2025
5.0
Great customer service. Think she was a Mgr- so polite & helpful. This was back in November when McRib first came out.
IE
Iris Escalona
Oct 18, 2025
2.0
Not sure if they're trying to stay ahead of the crowd, or it's a management process or idk. But the fries are always cold and never fresh. We're paying for the food. The nuggets this time around were also cold. I basically threw money away as neither of us ate the fries.
AH
Alonso Holguin
Aug 6, 2025
1.0
Almost got my order wrong while ordering, and then they took super long to make the wrap, and to top it off my ranch wraps were undercooked and still pink inside