McDonald's

3.6
2159 reviews
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Business Details

1351 George Dieter Drive, El Paso, TX
79936, United States
(915) 591-2121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1351 George Dieter Drive, El Paso, TX
79936, United States

Hours

Reviews

3.6
2,159 reviews
5 stars
904
4 stars
427
3 stars
298
2 stars
145
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor management, leading to frustration.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, impacting the dining experience.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving cold or poorly prepared items.

Customer Service

While some staff were praised for being friendly, others were criticized for rudeness and lack of attention to customer needs.
  • AS
    alex s
    Dec 9, 2025
    1.0
    Avoid chicken tenders from McDonalds. Service was good, but forgot an item in my order. Staff was very friendly and gave the missing item right away
  • HS
    Heinrich Sawatzky
    Dec 8, 2025
    1.0
    Las hamburguesas estaban muy chiquitos
  • JA
    Jaquelyn Ahumada
    Nov 30, 2025
    1.0
    Service is a 0! It’s an inconvenience to come here around 9p.m. And early morning so they can tell you they are closed. It says they are open 24 hours!! If the employees are telling customers they are closed during open hours it seems like your managers are approving it. And you’re just losing money here with lazy employees.
  • AG
    Adrian Geanova
    Nov 23, 2025
    2.0
    It's been a couple times that they have the mobile ordering shut off at this location, but still take drive through. Either the workers are lazy or the head company is trying to avoid savings. Either way it's a big inconvenience and a big let down. Why create the app if you'll still pull classic mcdonalds customer service which is subpar by the way. Maybe they don't pay their peeps enough or maybe they need to save money to pay bills. Who knows. Oh by the way the workers here are great so I doubt it's them. But if it is. They saving the mother company big bucks.
  • EE
    Ed Ed
    Nov 6, 2025
    3.0
    Open for 24hr the only McDonald in the area that’s starts breakfast at 2am like seriously if I wanted breakfast at 2am I would hit jack in the box well they do have everything 24/7
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Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1351 George Dieter Drive, El Paso, TX?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 1351 George Dieter Drive offers drive-thru service 24/7.