Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.7
459 reviews
5 stars
197
4 stars
97
3 stars
81
2 stars
19
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as stale ingredients, poorly prepared items, and old cooking oil.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted good service during their visits.
Cleanliness Concerns
Some reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions.
- AAA ALONSZONov 14, 20251.0Esta muy sucio y el personal es muy nunca jamás profesional
- FRFlor yadira RoblesOct 9, 20251.0Mal servicio y sobre todo una señora trabajadora de la tercer edad con su mala cara
- BMbetty mongeurJul 31, 20251.0My order 30304-01760-73125-23370-00179-3 My order 1 dbl qtr pounder with cheese, 1 cheese burger, and another cheese burger....with no ketchup, no onion, no pickle, (customized) however I did not get the customized burger for my family member as requested....I called the McDonald's (where I picked up my food)4 times and no answer.....so unsatisfied!!!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10727 Gateway West, El Paso?
McDonald's is open daily from 5:30 AM to 11:00 PM.
Does this McDonald's location offer drive-through service? If so, what are the hours?
Yes, drive-through service is available daily from 5:30 AM to 11:00 PM.
Is delivery available from this McDonald's location? What are the delivery hours?
Delivery is available daily from 7:00 AM to 9:59 PM. You can order online via their delivery link.
What payment options are accepted at McDonald's on Gateway West?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and late-night food?
Yes, this location serves breakfast, lunch, dinner, desserts, and offers late-night food options.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's provide?
Services include gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is McDonald's at Gateway West wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
What nearby places can customers visit before or after dining at McDonald's?
Nearby places include Walmart, Regal Nails (a nail salon and beauty spa), and Hayder Eye Care for optometry services.
How can customers use nearby transit or shopping options to find McDonald's at 10727 Gateway West?
Customers can visit nearby Walmart El Paso - Gateway Blvd W or shopping stores like Burlington and Dollar Shop, which are close by, making it convenient to stop by McDonald's during their errands.
Are there other fast food or dining options near McDonald's at Gateway West?
There is another McDonald's nearby as well as Walmart's restaurant options, providing more dining choices in the area.