Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,220 reviews
5 stars
526
4 stars
234
3 stars
164
2 stars
77
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the overall quality.
Cleanliness
Numerous customers noted that the restaurant was dirty, with specific complaints about the dining area and play area.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food.
Customer Experience
Overall, the customer experience was marred by negative interactions with staff and dissatisfaction with service speed.
- RSR SmithJan 2, 20261.0They are great at getting your order wrong and they take forever when it was not even rush hour. The meat was burned in the burger I did not even order. And is there a shortage on fries? Ordered a large amd they filled it like a happy meal order!
- CMClark MacielDec 12, 20255.0Exelente lugar para almorzar en familia o quin gustes, barato y accesible solo que si se llena ya que es el que esta ubicado en cuanto entras al paso texas por el centro.
- WRWilliam RyanDec 7, 20252.0Usual at least for this area 2nd rate as far as burger place/fast food/ national McDonalds. Tired food, fries not up to standard, "out of root beer".
- JDJuan Carlos DominguezDec 3, 20251.0Ran out of sodas. Only option was tea. Then I requested no pickles no onions...got extra...requested catsup none whatsoever...this Castro needs to be more present and see what his restaurants are doing
- M2M 21Dec 2, 20251.0The worst McDonald's in all of El Paso, TX. Save yourself some trouble and time and go somewhere else! Their employee Chelsea, a young girl, is extremely rude and lacks even a speck of customer service skills. I've done surveys in the past to express their lack of professionalism and order accuracy but they just don't care. Sadly good customer service is a thing of the past!
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
This McDonald's in El Paso, TX is open from 5:00 AM to 11:00 PM every day of the week.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 4:00 AM to 11:59 PM. Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 4:00 AM the next day, providing nearly 24-hour service.
How can I order from this McDonald's online?
You can order online via their delivery URL or use the McDonald's app available on iOS and Android. Also, quick order links are provided for convenience.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's location offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1080 Sunland Park Dr, El Paso, TX 79922, United States.
What are some nearby restaurants if I want to explore other dining options around McDonald's?
Nearby eateries include La Eloteria Tradicional, La Taqueria Tradicional, Wingstop, Don Carbón, La Malinche, Little Caesars Pizza, and Subway, offering a range of Mexican, American, pizza, and sandwich options.
Are there any convenient stores or gas stations near this McDonald's location?
Yes, Circle K and Speedway gas stations with convenience stores and ATMs are nearby, along with Shell gas station and Family Dollar store.
What nearby services are available if I need insurance or money transfer while visiting McDonald's?
Nearby services include Carolina Rocha: Allstate Insurance, Affordable Insurance Group, D. Scott Asbury: Allstate Insurance, Farpon Auto Insurance, and Western Union for money transfer services.