Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,564 reviews
5 stars
728
4 stars
316
3 stars
204
2 stars
76
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others highlighted issues with dirty play areas and tables.
Food Quality
There were mixed reviews about food quality, with some customers enjoying their meals while others complained about cold or incorrectly prepared food.
Staff Attitude
Many customers noted a lack of friendliness and professionalism among staff, particularly during evening shifts.
- PKPaul Kaiser1 day ago2.0Always something with this location. Either slow service, missing items or the quality and appearance of there sandwiches is like a 1st grader made it. But of course, you contact either the store or send an email to voice your concern and it’s brushed off or not response ever.
- CMCristal MaldonadoJan 5, 20261.0I had a very rude encounter/situation with the management. Staff members/ management roll eyes at costumers constantly. Food quality not that good. Had to wait more than 10 min for my food when it wasn't even full. Plus it was very unhygienic place, need cleaning and sanitation.
- COCarlos OlivasJan 5, 20265.0I just want to share about the great customer service experience I had here today. Omar Enriquez one of the managers was awesome. Omar had heard about a little mishap with my order. He was very concerned that the restaurant take care of my order. He was very prompt and very professional. The restaurant was very very busy. Yet Omar was taking care of every order plus correcting my order. Thank you Omar for your professionalism and your great customer service support. I will be recommending this McDonald's to my family and friends.
- DNDale NeroneDec 20, 20251.0It's really not that hard to run a Mcdonalds. I'm from Wisconsin and have never experienced a Mcdonalds ever screw anything up in or make me pull to the side for a small order #8 and wait. But the real problem was when I got my Bacon Egg And Cheese Bagel it was drenched in the bagel sauce exclusive to the bagel which is not slam dunk. It only needs a small amount of bagel sauce!
- ECEvan CollierDec 7, 20251.0What an awful, rude manager we encountered. After waiting 20 minutes at curbside pickup to get our food, we decided to go in and ask about our food. We were not rude in any way, yet the manager rolled her eyes and then threw our food on the counter and said it was waiting for us. How does that make sense? The point of curbside pickup is that you bring it to the car. I'm not expecting a McDonald's manager to provide the greatest customer service, but I wasn't expecting someone to be actively rude.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 6450 Desert Boulevard M, El Paso?
McDonald's is open daily from 4:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 4:00 AM to 12:59 AM with options including same-day and no-contact delivery.
Is drive-thru service available at this McDonald's location, and what are the hours?
Yes, the drive-thru is open every day from 4:00 AM to 1:00 AM.
What payment options can I use at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any coffee shops near McDonald's where I can grab a drink before or after visiting?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your visit to McDonald's.
What other fast food options are available near this McDonald's location?
Nearby fast food restaurants include Chick-fil-A, Taco Bell, Freddy's Frozen Custard & Steakburgers, Raising Cane's, and Five Guys.
Is there a nail salon close to McDonald's for beauty services?
Yes, Lee Nails Salon and West nails El Paso are nearby for nail and beauty services.
How can nearby stores like T-Mobile or AT&T benefit customers visiting McDonald's?
Customers can conveniently visit T-Mobile and AT&T stores nearby for mobile phone and accessory needs during their trip to McDonald's.