Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted issues with cleanliness, particularly in the dining and play areas.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and old coffee.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of friendliness and poor customer service.
Inconsistency
The quality of service and food varied significantly between different times of day, with better experiences reported during morning and noon shifts.
TL
taylor lowe
Nov 2, 2025
5.0
Fast, accurate and very polite. Great service!
FL
Fabio Londono
Oct 22, 2025
4.0
As expected. Sometimes a little dirty, staff not the friendliest. Bit is fast and most of the times order is good and properly made.
NN
Nohemy
Oct 11, 2025
1.0
Bad customer service they want a park all the cars that’s why is a fast food it’s always the same thing am managers just
Standing get the order out that’s wat y’all should do
JS
Jude Singh
Oct 10, 2025
3.0
I ordered a mcgrill and got a sausage biscuit.
BG
Benito Garcia
Sep 20, 2025
5.0
Good food, cheap prices, and very friendly atmosphere!