Gamescape by Cinemark at El Paso

4.0
421 reviews
Gamescape El Paso by Cinemark Front Exterior

About

Restaurant
Gamescape is a family entertainment center offering fun, indoor group activities like arcade games, bowling, laser tag, and even a ropes course. There’s a restaurant, full bar, and—of course—a movie theatre. It’s perfect for rainy days, birthday celebrations, team building, or ‘just because’. Whether you’re chasing an adrenaline rush or simply looking to unwind, Gamescape is your ideal indoor fun zone.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable
  • Credit cardAvailable

Location

Gamescape by Cinemark at El Paso
13361 Gateway Blvd W, El Paso, TX
79928, United States

Hours

Reviews

4.0
421 reviews
5 stars
273
4 stars
34
3 stars
21
2 stars
31
1 star
62

What are people saying?

AI-generated from recent customer reviews

Family-Friendly

Many customers enjoyed the variety of activities available for families, including bowling, arcade games, and movies.

Service Quality

While some staff members received praise for their friendliness and attentiveness, there were multiple reports of poor service and unprofessional behavior from others.

Food Quality

The food received mixed reviews, with many customers finding it overpriced and lacking in flavor, while others enjoyed their meals.

Atmosphere

The overall atmosphere was described as fun and lively, although some customers noted issues with cleanliness and a lack of decor during special events.

Management Issues

Several reviews highlighted problems with management responsiveness and organization, particularly regarding reservations and customer service.
  • SM
    Samantha Marleau
    2 days ago
    2.0
    We were considering throwing our almost 8 year old's party here.. I called last Saturday about party packages, and the party coordinator wasn't there, okay totally understandable. The girl on the phone said she would take my information down and have the party packages emailed to me in 24 hours. Well, 24 hours came and went and nothing. I called again on Monday & Tuesday and was put on hold for 20+ plus minutes each time. Then on Friday, I finally got the party packages in my email. There is no option to submit a request on the website, or to even look at the packages. Needless to say, we will NOT be throwing the party here.
  • FC
    Frankie Castro
    4 days ago
    5.0
    We went to see Avatar with our family last Sunday, and Olivia’s service was amazing. She was incredibly kind and helpful. When an online food order wasn’t ready, she immediately took care of it and apologized even though it wasn’t her fault. She also helped with the theater doors and took the time to explain same-day perks like 30 minutes of free bowling or arcade games and even told us about the activities, like laser tag?!!!! We enjoyed the experience so much that we came back again earlier today to watch a movie so we could do the perks and honestly it was so much fun!.Olivia truly made our visits great and we would love to see her again
  • AD
    Angie DoPorto
    6 days ago
    5.0
    Took my nephews to play games. Awesome place. I hear that the movie theater is awesome, but didn't go to see movie. Will make it a point to go though. Didn't eat there so can't say anything about the food. My nephews had an awesome time there. They have laser tag, wall climbing and a high rope type of game. They played them all.
  • PA
    Pamela Abdo
    Jan 2, 2026
    5.0
    We went yesterday with a group of 14 people to go bowling. We were given three lanes, and one of them started malfunctioning toward the end. The person who was trying to resolve the issue was very kind; they refunded the money for all three lanes and offered us a free game of laser tag. The venue is very nice, and the staff is very friendly.
  • AD
    Anjierina Daresu
    Jan 1, 2026
    1.0
    I always have my popcorn and drinks delivered to my seat whenever I’m going to the movies, but I have come to Gamescape twice and on both occasions the service has been bad. On one occasion I asked them about my order since it wasn’t at my seat and I was told I got there “too early”. On the second occasion my order wasn’t at my seat either, but I was told somebody should deliver it soon. 15 minutes passed, the movie had started and I still didn’t received anything. Another 10 minutes passed, so I decided to go ask them again and they told me they didn’t know what happened to my order. Turns out they hadn’t even started it. I never have this problem at any other movie theater, which is why it is disappointing to come here. 🥲

Frequently Asked Questions About Gamescape by Cinemark at El Paso

What types of activities and entertainment does Gamescape by Cinemark at El Paso offer?

Gamescape features indoor group activities including arcade games, bowling, laser tag, ropes course, a movie theatre, restaurant, and full bar.

What are the operating hours of Gamescape by Cinemark at El Paso?

Gamescape is open Monday through Thursday from 11:00 AM to midnight, and Friday through Sunday from 9:00 AM to 1:00 AM.