McDonald's

3.8
1695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3706 Gulf Freeway, Dickinson, TX
77539, United States

Hours

Reviews

3.8
1,695 reviews
5 stars
745
4 stars
364
3 stars
287
2 stars
100
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and quick service while others reported slow service and order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported unsanitary conditions, particularly in the kids' play area.

Food Quality

Feedback on food quality was varied; some customers enjoyed their meals while others complained about cold or improperly cooked food.
  • KM
    Karen J Massey
    Dec 29, 2025
    5.0
    Super service at this location. A very patient server listened to a 7 year old give her version of what was needed on her cheese burger.
  • SS
    Stephanie S
    Dec 13, 2025
    4.0
    Great consistent location. Very friendly workers.
  • JD
    Jody Davis
    Dec 4, 2025
    1.0
    Placed my order through the mobile app, got confirmation of payment, and a code. (5:34 pm) After they couldn’t find the order, I offered to go inside so we didn’t hold up the drive thru line. Spoke with the manager Luz. In the end, after 45 minutes, I was told I need to pay again and wait for a refund, even though the mobile order was not cancelled, and I was not refunded. While Luz was kind, she was completely unhelpful, and I left without food. Leaving the review here, as I tried to share with McDonald’s directly and they make it incredibly difficult to leave feedback. They aren’t interested.
  • MA
    Michelle Aleman
    Dec 2, 2025
    1.0
    The kids playground smells like sweaty socks & it just needs to be cleaned & sanitized
  • MR
    Melissa Revak
    Nov 18, 2025
    1.0
    Sooo this is not just a review about how it took 10 mins of me waiting in curbside or that I walked in to my food done, not bagged, and I just sitting there (drinks too). No this is about how when I saw my mcrib that I had paid extra for extra sauce that didnt have the extra sauce. I touched the pattie with my hands, licked my finger and touched it one more time to check the temperature. Staff took the mcrib and put my patty that I touched back in with the rest. Then they grabbed one out with more sauce and put it on mine. My kid just trested positive for strep throat, we literally just left utmb urgent care. So, if you ordered a mcrib after 6:15pm om Tuesday November 18, 2025.....good luck everybody. May the odds ever be in your flavor.

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's at 3706 Gulf Freeway, Dickinson, TX?

McDonald's is open every day from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily starting at 5:00 AM. From Monday to Wednesday and Sunday, it closes at midnight, while Thursday to Saturday it closes at 1:00 AM.