McDonald's

3.7
1830 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 N Beckley Ave, Desoto, TX
75115, United States

Hours

Reviews

3.7
1,830 reviews
5 stars
784
4 stars
379
3 stars
301
2 stars
116
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and long wait times, particularly during busy hours.

Food Freshness

While some reviews highlight fresh and hot food, others mention receiving cold or stale items.

Cleanliness

The restaurant is generally noted for being clean, with some customers specifically appreciating the cleanliness of the dining area and restrooms.

Mobile Ordering

Customers appreciate the convenience of mobile ordering, with many reporting fast service when using the app.
  • EH
    E Hawk
    Dec 28, 2025
    2.0
    All I have to say is that the Filet-O-Fish has reduced to the size of a slider now, and the price is way too high. I like pickles added to mine, and if you want more than two slices, you MUST ask for a container on the side, because asking for pickles, then extra does not commute to the robotic McDonald's system of food prep.
  • CB
    Clara Bell
    Dec 21, 2025
    5.0
    I order online and my order is always fresh fast and correct!
  • LR
    Luisa Robles
    Dec 14, 2025
    5.0
    The food i ordered came really quick, and I had no problems.
  • JD
    Jray Dead
    Dec 11, 2025
    3.0
    Almost 20 minutes to get a Mc double meal. Dine in
  • JK
    Jeffery Kyereh
    Nov 30, 2025
    1.0
    I had one of the worst customer service experiences I’ve ever encountered at this McDonald’s. The manager on duty was extremely disrespectful, unprofessional, and showed no effort to de-escalate or resolve the issue. Instead, she became defensive and dismissive, and even denied things that happened until she was confronted with the truth. What made the experience even more disturbing was the way customers were treated differently. If you are not Mexican or Latino, be prepared to be talked down to, ignored, or made to feel like you are unintelligent. As a Black customer, I felt completely disrespected, devalued, and unwelcome. No one deserves to be treated this way. This location seriously needs new leadership, especially whoever is managing on Sundays. McDonald’s should not tolerate this kind of behavior from anyone representing their brand. I do not recommend visiting this location, and if you do have an issue, good luck getting any real help. This was an unacceptable and disappointing experience all around

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 909 N Beckley Ave?

McDonald's is open from 5:00 AM to midnight Monday through Thursday, with extended hours on Friday and Saturday (open 24 hours), and on Sunday from 4:00 AM to midnight.

During what hours is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Tuesday, with extended late hours Wednesday to Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.