McDonald's

3.8
1269 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
804 N Hampton Rd, Desoto, TX
75115, United States

Hours

Reviews

3.8
1,269 reviews
5 stars
533
4 stars
297
3 stars
201
2 stars
82
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor responsiveness.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Several reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

The establishment was noted for being clean by some customers, while others reported unsanitary conditions.
  • DL
    Denise Lane
    Dec 6, 2025
    2.0
    The wait was too long , for curbside I had to go inside to a full lobby no one working curbside orders. 20 minutes, it's suppose to be fast food??
  • SM
    Shelia Runnels - Moss
    Dec 3, 2025
    4.0
    The Quter Pounder was salty. I'm not sure why my budget was salty. I wasn't able to dine in but I did order from inside. I don't always eat here at this Mickey D. But while inside I notice the place was pleasant.
  • DB
    Dezeray Bell
    Dec 2, 2025
    1.0
    I came in for a pick up order and Ashley C was very rude. She barked that they working on it with the ugliest attitude and they were not really responsive to the customers. A man got so irritated that he walked to the back of the counter to get what he needed. Let’s just say I will not be picking up orders from this location again
  • ZZ
    Zechari
    Nov 10, 2025
    1.0
    Upon arrival to the drive-through speaker I just say I received exceptional service from a unknown male and was actually looking fwd to greeting him at the window. Unfortunately no there was a brown skin redheaded young lady there in which I could slightly see her interaction with the vehicle before me that she had an attitude. My turn, she immediately asked what was my order? I told her part assuming she'd be able to put 2 and 2 together but no she responds what else. Of course I tell her she hands me the order and slams the window in my face before I could ask anything. No receipt, took almost an hour to get a manager and discuss this situation... The managers English was so bad she could barely understand what I was describing. This has always been the only location I would do business with, never again. My 7y/o daughter was even confused. Now I have to let this innocent person know that unfortunately this is what people are like in the real world outside of our home.
  • JM
    Jorie Mitchell
    Nov 1, 2025
    5.0
    Best service atmosphere and food great everything will be coming back soon

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 804 N Hampton Rd, Desoto, TX?

The McDonald's at 804 N Hampton Rd, Desoto, TX is open from 6:00 AM to 11:00 PM Monday through Wednesday and Friday through Sunday, and from 6:30 AM to 11:00 PM on Thursdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:30 AM until midnight (12:00 AM) at this McDonald's location.