McDonald's

3.8
1262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
804 N Hampton Rd, Desoto, TX
75115, United States

Hours

Reviews

3.8
1,262 reviews
5 stars
530
4 stars
295
3 stars
201
2 stars
81
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The establishment is generally reported as clean, although some customers noted issues with cleanliness during busy times.

Speed of Service

Service speed is a common complaint, with several customers noting long wait times for their orders.
  • ZD
    Zaqari Dallas
    Nov 10, 2025
    1.0
    Upon arrival to the drive-through speaker I just say I received exceptional service from a unknown male and was actually looking fwd to greeting him at the window. Unfortunately no there was a brown skin redheaded young lady there in which I could slightly see her interaction with the vehicle before me that she had an attitude. My turn, she immediately asked what was my order? I told her part assuming she'd be able to put 2 and 2 together but no she responds what else. Of course I tell her she hands me the order and slams the window in my face before I could ask anything. No receipt, took almost an hour to get a manager and discuss this situation... The managers English was so bad she could barely understand what I was describing. This has always been the only location I would do business with, never again. My 7y/o daughter was even confused. Now I have to let this innocent person know that unfortunately this is what people are like in the real world outside of our home.
  • JM
    Jorie Mitchell
    Nov 1, 2025
    5.0
    Best service atmosphere and food great everything will be coming back soon
  • BJ
    Beezy Jenkins
    Oct 27, 2025
    5.0
    I'm pretty good for the most part. Was a little bit up a line but it wasn't too bad , what's nice and convenient
  • MF
    moodi3 foodies
    Oct 26, 2025
    1.0
    The door dash food I ordered was missing a box of nuggets and the boxes now have the monopoly games on it! Well the dasher didn’t steal the box because my bag wasn’t torn the McDonald employees are stealing peoples food and a lot of this will start happening because of the monopoly games they brought back. Sad!
  • MB
    Mukayla Burns
    Oct 26, 2025
    5.0
    I had my orders taken and given to me in such a manner by Dynasty, Brooklyn that makes me want to come more than I have already.

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 804 N Hampton Rd, Desoto, TX?

The McDonald's at 804 N Hampton Rd, Desoto, TX is open from 6:00 AM to 11:00 PM Monday through Wednesday and Friday through Sunday, and from 6:30 AM to 11:00 PM on Thursdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:30 AM until midnight (12:00 AM) at this McDonald's location.