Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The establishment is generally reported as clean, although some customers noted issues with cleanliness during busy times.
Speed of Service
Service speed is a common complaint, with several customers noting long wait times for their orders.
ZD
Zaqari Dallas
Nov 10, 2025
1.0
Upon arrival to the drive-through speaker I just say I received exceptional service from a unknown male and was actually looking fwd to greeting him at the window. Unfortunately no there was a brown skin redheaded young lady there in which I could slightly see her interaction with the vehicle before me that she had an attitude. My turn, she immediately asked what was my order? I told her part assuming she'd be able to put 2 and 2 together but no she responds what else. Of course I tell her she hands me the order and slams the window in my face before I could ask anything. No receipt, took almost an hour to get a manager and discuss this situation... The managers English was so bad she could barely understand what I was describing. This has always been the only location I would do business with, never again. My 7y/o daughter was even confused. Now I have to let this innocent person know that unfortunately this is what people are like in the real world outside of our home.
JM
Jorie Mitchell
Nov 1, 2025
5.0
Best service atmosphere and food great everything will be coming back soon
BJ
Beezy Jenkins
Oct 27, 2025
5.0
I'm pretty good for the most part. Was a little bit up a line but it wasn't too bad , what's nice and convenient
MF
moodi3 foodies
Oct 26, 2025
1.0
The door dash food I ordered was missing a box of nuggets and the boxes now have the monopoly games on it! Well the dasher didn’t steal the box because my bag wasn’t torn the McDonald employees are stealing peoples food and a lot of this will start happening because of the monopoly games they brought back. Sad!
MB
Mukayla Burns
Oct 26, 2025
5.0
I had my orders taken and given to me in such a manner by Dynasty, Brooklyn that makes me want to come more than I have already.
What are the regular operating hours of the McDonald's at 804 N Hampton Rd, Desoto, TX?
The McDonald's at 804 N Hampton Rd, Desoto, TX is open from 6:00 AM to 11:00 PM Monday through Wednesday and Friday through Sunday, and from 6:30 AM to 11:00 PM on Thursdays.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 4:30 AM until midnight (12:00 AM) at this McDonald's location.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available from 6:00 AM to 9:59 PM Monday through Saturday, and from 7:00 AM to 9:59 PM on Sundays. You can order online or via the McDonald's app.
What services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
The McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app to order food from this location?
Yes, you can download the McDonald's app from the Apple App Store or the Google Play Store to place your orders conveniently.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient ordering and pickup.
What nearby dining options are available around this McDonald's?
Nearby dining options include Louisiana Famous Fried Chicken, Roma's Italian Bistro, and Peking Dragon, offering a variety of chicken, Italian, and Chinese cuisines respectively.
Are there places close to this McDonald's where I can get a haircut or beauty services?
Yes, nearby beauty and hair salons include SHORT HAIR Addiction, The Glam Firm Hair & Make Up, Legacy Nails and Spa, Newrain Threading Salon Desoto, Barber, and The Groom Grant Salon.
What nearby amenities could I visit after getting food at McDonald's?
After your visit to McDonald's, you might explore nearby places like Escobedo's Nursery for gardening supplies, Blue Ribbon Cleaners for dry cleaning, or Total Sculpture Fitness Center for a workout.